Opportunity
Who We Are
For over four decades, Ann Sacks has become synonymous with unparalleled craftsmanship and innovation in the world of tile and stone. Searching the globe for the finest materials, the brand has meticulously crafted an extensive portfolio that embodies luxury.
From its humble beginnings in Portland, Oregon, what began as a simple venture into tiles now includes slabs, stone furniture, fireplaces, baths and home accessories. With 21 successful showrooms across North America, the brand has established itself as the go-to destination for the discerning designer and homeowner looking to transform their homes into vibrant expressions of personal style.
Role Overview
At Ann Sacks, our Design Sales Consultants (DSCs) are the heart and soul of our success in the luxury interiors industry. As the welcoming face of our brand, DSCs inspire the industry’s top designers and social media influencers to transform their most important spaces with our world class selection.
DSCs play a pivotal role in driving sales through engaging and impactful interactions, and business development skills. Whether meeting with homeowners in our stunning showrooms, collaborating with trade professionals in their design studios, or making virtual presentations to support client projects, DSCs showcase their exceptional ability to connect and build lasting relationships. They are dedicated to cultivating a thriving book of business with both current and potential clients across assigned territories or business segments. Success in this position is measured through achievement of net order/sales goals, client satisfaction, and overall brand stewardship.
Key Responsibilities
Relationship & Business Development
Develop new relationships and business for Ann Sacks to meet/exceed sales goals.Make outside sales calls to develop and grow client base, promoting brand awareness and new products.Demonstrate persistence and tenacity to reactivate dormant accounts, follow up on leads, and develop a healthy pipeline of business.Network with professional trade through involvement in associations, meetings and events; including in-store events.
Customer Service
Contribute to an inclusive, welcoming, and gracious work environment for colleagues and clients.Offer prompt, friendly, and gracious service, balancing appointments and walk-in traffic to ensure client satisfaction and deliver sales results.Maintain an organized and aesthetically pleasing showroom environment.
Drive & Manage Sales Process
Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.Follow up on leads / quotes regularly to close business, processing paperwork accurately.Create and execute marketing plans and in-store events.Collaborate with Customer Care team to track orders and ensure quality service.
Continuous Learning
Develop detailed knowledge of all product lines and features, utilizing internal resources and peer network to establish expertise.Participate in internal training sessions and online learning to enhance product knowledge, and job skills such as presenting, negotiating, and closing sales.