The Air Traffic Organization comprises 35,000 air traffic controllers, technicians, engineers, and support personnel whose daily efforts keep aircraft safe, separated, and on time. The Program Management Organization (PMO) improves the FAA's internal structures and processes by implementing ambitious transformations in our national airspace. The PMO allows the organization to focus on better outcomes by developing solutions that are on time, cost­ effective, and within scope.
As a basic requirement for entry into the FAA Executive System, you must clearly articulate and describe within your five (5) page resume evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below. In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of these criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess these criteria are ineligible for further consideration. LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders. LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations. LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization. LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques. TECHNICAL REQUIREMENT: Experience leading, overseeing, and providing strategic direction of an organization responsible for innovating, modernizing, and transforming a wide range of enterprise systems and services to support the safe and efficient operation of the National Airspace System.
The Director, Enterprise Services, is responsible for implementing and executing the technologies and services that connect ground systems and aircraft in the National Airspace System (NAS). The Director innovates, modernizes, and transforms a wide range of safety-critical, mission-essential enterprise systems and services used by the Federal Aviation Administration (FAA) to provide safe, secure, and efficient management of the NAS and international airspace assigned to U.S. control. The Director ensures effective management of integrated portfolios of capital investments and operational assets. The Director oversees and has direct line authority over approximately 125 personnel, including 30 senior managers. The Director also manages a budget of approximately $2.2B. Principal Responsibilities Provides leadership, direction, and strategic vision to support delivering Air Traffic Controller training across all FAA facilities. Directs the implementation of new capabilities, sustainment of current systems, provision of resilient navigation infrastructure, and rationalization of systems. Provides air traffic control and aircraft operators with resilient positioning, navigation, timing, and visual guidance services needed for safe and efficient use of the NAS. Modernizes and transforms the NAS Weather and Aeronautical infrastructure to reduce the impact of weather and other NAS status changes on aviation to ensure the safest, most efficient air traffic system for the flying public. Manages the FAA’s Communication, Information, and Network Programs. Provides communications infrastructure and services for air traffic control within the NAS and the Department of Defense. Manages over 28,000 mission-critical enterprise communication and infrastructure services. Represents the FAA in meetings and forums and exercises full delegated authority to commit the FAA on matters pertaining to enterprise services that directly impact the safety and efficiency of the NAS and international airspace assigned to U.S. control.