Food Service Worker

Created at: May 21, 2025 00:01

Company: Veterans Health Administration

Location: Des Moines, IA, 50301

Job Description:

This Food Service Worker position is located within the VA Central Iowa Health Care System, Des Moines, IA. The Food Service Worker performs tasks involved in serving food and beverages and preparing simple food. Assignments include tasks with several steps or a sequence of tasks requiring close attention to procedure. Work is repetitive and requires some judgment in maintaining established standards of sanitation, safety, and service to our Veterans.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Follow Directions Handle Weights and Loads Reliability And Dependability Special Aptitude - Food Service Work Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Major duties and responsibilities include (but are not limited to): Cleans serving areas by sweeping and mopping floors, cleaning/sanitizing work surfaces, and other food service equipment, such as refrigerators, toaster, and coffee machines; Cleans production equipment including steam jacketed kettles, tilt skillets, etc. using appropriate and safe sanitation techniques; Loads and operates dishwashers and cart washing station; Performs necessary preventative maintenance on equipment; Transports tray carts to wards and individually delivers trays directly to the patient's bedside or assists patients with transport of their meal trays; Sets-up serving areas with hot and cold foods, keeping foods appropriately stocked during meal service; Identifies discrepancies between the prescribed diet and/or listed food allergies and the food items listed on the tray ticket; Assembles a variety of items while working in cold food preparation and nourishment area; Make cold sandwiches using prepared ingredients; Performing other duties as assigned. Work Schedule: Saturday and Sunday, 6:00am-2:30pm or 10:30am-7:00pm, rotating shifts Position Description Title/PD#: Food Service Worker/PD99921S Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Physical Effort and Work Conditions: Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Performs work requiring light to moderate physical. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.


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