Opportunity
Responsible for the on-time creation and accuracy of
technical content developed for plumbing products – deliverables to include
publications, labels and packaging, and animations. Responsible for
incorporation of publication requirements through consultation with Subject
Matter Experts, Tech Comm illustration team, vendors and additional support
functions. Leads the creation and maintenance of content and illustrations for
installation instructions, homeowner guides, and servicing instructions.
Recommends content and illustration standards for product support
documentation.
Specific Responsibilities
Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for Kohler, Sterling, and other brands as identified.Communicates effectively within the Tech Comm team and with Engineering, Marketing, Customer Service, and other functions to establish clear and concise project scopes and timelines.Serves as main contact with project teams for technical content and literature requirements. Understands and advises project teams to properly support product launches.Evaluates project scope and timing to establish clear, actionable timelines for literature completion. Negotiates and sets productions schedules for literature.Ensures the timely completion of assigned publications. Exhibits strong leadership in the planning, scheduling, organizing, and team implementation of these publications.Maintains initial development and quality responsibility for technical literature as assigned, covering product information, installation, use, and/or servicing.Represents Tech Comm department in matters of technical content and usability of publications. Recommends and supports technical communication requirements, standards, and processes for all publications.Maintains all project data including the determination of cost and timing parameters for projects.Solicits from and contributes to profession through external activities.Other responsibilities and tasks as assigned.