This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Shore Infrastructure Logistics Center. located in Norfolk, VA.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate Basic Requirements For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND To qualify at the GS-13 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-12 grade level in the federal sector. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Specialized experience must include the following: Ensuring the SILC's strategic plan, mission, vision, values, and information management strategy are communicated to the team and integrated into the branch's strategies, goals, objectives, work plans and work products and services Articulating and communicating to team members the assignment, project, or problem to be solved; actionable events, milestones, and/or program issues under review; and deadlines and time frames for completion Coaching personnel in the selection and application of appropriate problem-solving methods and techniques, providing advice on work methods, practices, and procedures, and assisting personnel identifying the parameters of a viable solution Reviewing, editing and managing data and information acquisition contracts; and performing quality control and quality assurance activities of personnel responsible for the management, indexing, cataloging, and storage of data related to the Shore Infrastructure Program objectives Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
You will serve as a/an Lead Information Technology Cybersecurity Specialist (SYSANALYSIS) and be responsible for coordinating, communicating, integrating, and contributing to the overall success of the CE IT program; assists in developing new or enhanced IT systems for the management and delivery of information technology; directly manages IT projects dealing with complex issues or new IT technology. This specifically includes acting as an intermediary between the many shore infrastructure management professionals including real property, financial, environmental, facility management, planning, design, and construction communities.. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Leads the Business Information Services Team, a workforce of comprised of trainers and information service/technology providers delivering products and services to the Shore Infrastructure Program supporting their information management, information technology, application support, and related training needs. Project manager for major projects dealing with complex issues or new IT technology. Leads or participates with interdisciplinary teams of technical information specialists, engineers, IT professionals, contractors, financial professionals, environmental specialists, and other technical or subject matter experts to achieve a specific agency objective related to data management or IT system requirements. Supports/assists the Branch Chief in carrying out duties managing short- and long-range planning activities that include multi-year work plans that results in providing the latest IT products for the SILC's Enterprise. Conducts analytical processes regarding the planning, design, and implementation of new and improved information systems to meet the business requirements of SILC's enterprise. Consults with SILC's customers to identify and specify requirements regarding migration of databases to new technologies, such as the migration from clientserver to Web-enabled databases.