Information Technology Specialist (Network Services)

Created at: June 04, 2025 00:06

Company: Administrative Office of the U.S. Courts

Location: Washington, DC, 20001

Job Description:

This position is located in the Department of Technology Services (DTS), Enterprise Operations Center (EOC), Infrastructure Operations Division (IOD), Infrastructure Operations Branch (IOB) in Washington, DC.
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following: Working with network and security devices including (but not limited to) Routers, Switches, Firewalls, Intrusion Prevention Systems, automated malware analysis and proxy devices. Extended usage of Software development and Python. Developing and leveraging APIs for security orchestration. Candidate must have detailed understanding of using JavaScript Object Notation (JSON) for data exchanges between different systems. Agile development/security/operations (DevSecOps) and CI/CD repository and pipeline tools. Developing unit tests to automatically validate code. Excellent written and verbal communication skills. Desired network, security, and industry experience: Fundamental understanding of OSI model, basic networking and troubleshooting concepts. Security Orchestration & Automated Response (SOAR) or similar orchestration technologies. Deep understanding of the MITRE ATT&CK framework. Mapping clients use cases to tactics and techniques. Splunk's Search Processing Language (SPL) or Kusto Query Language (KQL) Industry tools and frameworks used to build automated testing environments such as Docker or Kubernetes.
The Enterprise Operations Center (EOC) Infrastructure Operations Division is seeking a highly skilled and adaptable Automation Engineer to join its Network Operations Center (NOC). This role is critical in enhancing the efficiency, reliability, and security of the judiciary's network infrastructure through advanced automation and orchestration solutions. The ideal candidate will possess deep expertise in networking, security use cases, and programming, with the ability to problem-solve and develop new automated workflows that streamline network operations and fortify security. In this position, the Automation Engineer will be responsible for optimizing the judiciary's network and security devices by implementing intelligent automation solutions that improve performance, simplify configuration management, and ensure seamless integration with diverse platforms and services. The role requires a strong background in network engineering across various environments, including Internet Data Centers (IDC), public/private clouds, and WAN/LAN architectures. The engineer will use automation tools and programming languages to integrate security technologies, streamline data exchanges, and enhance threat detection within the NOC. By designing automated workflows, developing APIs, and refining analytics, they will improve visibility, operational efficiency, and overall network security. Duties of the position include but are not limited to: Architecting and implementing intelligent automation solutions to seamlessly integrate network infrastructure with diverse platforms and services, driving operational efficiency. Transition manual security workflows into fully automated ones by leveraging new and existing APIs using Python frameworks and libraries. Develop new capabilities and APIs in response to customer requirements for improved data exchanges and analytic workflows. Performing custom application development using Python, JavaScript, JSON, and REST APIs. Developing complex, data-transforming SPL, building Splunk content (e.g., dashboards), and constructing Splunk regex expressions, backend data stores and scripts, integrations, and Rest endpoints. Develop and model new workflows to simplify threat detection and improve analytic capabilities. Visualize data exchanges in the most effective way possible for a given project or question. Create Key Performance Indicator (KPI) and other metrics that communicate the effectiveness of automation efforts to leadership. Collaborating closely with various teams and management to define strategic automation initiatives aligned with business objectives. Leading the design, development, and maintenance of sophisticated automation scripts and workflows to simplify network provisioning, configuration management, and monitoring tasks. Creating, modifying, and automating operational reports. Providing expert-level support in diagnosing and resolving intricate issues related to network automation workflows and scripts. Collaborating with cross-functional teams to ensure the seamless integration of automation and orchestration tools into the network infrastructure. Identifying gaps in current technology processes and recommend changes. Driving continuous improvement by optimizing existing automation processes and documenting workflows comprehensively. Staying up to date with industry trends, emerging technologies, and best practices related to network automation and orchestration to incorporate new technologies and methodologies into existing workflows. Developing methodologies and operational processes for continuous monitoring of the network to ensure that all EOC managed systems are performing within expected tolerances. Updating and improving skills and networking knowledge through training and self-study.


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