This position is located within the Bureau of Consular Affairs, Charleston Passport Center (CA/PPT/CPC). CA is responsible for the welfare and protection of U.S. citizens abroad, for the issuance of passports and other travel documentation to citizens and nationals, and for the protection of U.S. border security and the facilitation of legitimate travel to the United States.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Qualifying specialized experience must demonstrate the following: Experience with policies and procedures that relate to the examination and adjudication of citizenship. Experience with the statues, rules, and regulations that govern the examination and adjudication of passports. Experience with formats and security features for prompt verification of supporting documentation. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."
Serves as a senior member of the Agency/Center management team, participates in the formulation of management plans, policies and procedures to assure the coordinated effectiveness of operations across all functional lines.
Serves as an authority on resolution of highly complex citizenship cases and unique adjudication problems referred by subordinate supervisors.
Monitors the overall quality and quantity of the work of Section personnel and devises and implements internal controls to assure the laws, regulations, policies and procedures are adhered to.
Approves the submission of personnel action request for the filling of vacancies, reassignments and promotions, and request for changes in position classification.
Reviews adjudicative decisions by subordinates in disputes cases, using tact and discretion in developing solutions to balance the needs of passport applicants with those of the Department.