Program Support Assistant

Created at: June 07, 2025 00:10

Company: National Cemetery Administration

Location: Sturgis, SD, 57785

Job Description:

This position is located at the Black Hills National Cemetery in Sturgis, South Dakota.
To qualify for this position, applicants must meet requirements by the closing date of this announcement, 06/16/2025. Must have the ability to type at least 40 words per minute. Must possess and maintain a valid state driver's license. You may qualify based on your experience, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: administrative/office work experience that includes work such as gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using automated data processing equipment to generate a variety of reports, purchase cardholder and budget experience, establishing priorities and meeting deadlines, and experience with Microsoft Office. You will be rated on the following Competencies for this position: Attention to Detail Communication Computer Skills Critical Thinking Financial Management Self-Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work may require some physical effort such as standing, walking, bending, or sitting. There are no special physical demands. Selected applicants will be required to complete an online onboarding process.
The incumbent serves as a Program Support Assistant (PSA) for all administration activities at the Black Hills National Cemetery, and performs a wide variety of administrative duties, purchasing/COR functions, Cemetery Representative duties, and ADP functions in support of cemetery operations. Administrative functions include the coordination and implementation of mandatory directives, regulations, procedures, and policies, of an internal nature concerning the use of facilities, manpower, equipment, and supplies, or changes in the administrative, financial, or interment management programs. Under own initiatives, or when assigned, investigates known programs for operational deficiencies and recommends corrective action. Trains other administrative cemetery representatives in administrative procedures. Assists in preparing and typing correspondence of a routine nature. Utilizes a variety of office automation software such as word processing, spreadsheets, database management and desktop publishing software. Prepares and types necessary forms, reports, and other correspondence that directly affect the cemetery mission and operation with guidance from their Supervisor. Files correspondence in accordance to the cemeteries file plan. Creates a wide variety of correspondence in final form and determines the type of action involved, proper format, punctuation, spelling, grammatical construction, and clarity of thought. Composes and replies to standardized and routine correspondence. Performs public outreach as needed. Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position. Position Description Title/PD#:Program Support Assistant / PD1550268 The full performance level of this position is GS- 07. Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required


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