The Health System Specialist (HSS) is located in the Office of Patient Care Services at Tennessee Valley Healthcare System (TVHS). The HSS has the principal responsibility to assist and support the Associate Director for Patient Care Services (ADPCS) as the Executive Assistant. The HSS administratively supports 13 clinical services, including 8 Nursing services, as the coordinator, advisor, analyst, and planner for delivery of healthcare services.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/12/2025. Time-In-Grade Requirement: Applicants who are current, Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Basic Requirements: Individual Occupational Requirements: 1. Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems Regulations and standards of various regulatory and credentialing groups Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR 2. Education: Undergraduate or graduate education with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. NOTE: CANDIDATES USING EDUCATION TO MEET THE INDIVIDUAL OCCUPATIONAL REQUIREMENT MUST SUBMIT AN UNOFFICIAL TRANSCRIPT OF CONFERRED DEGREE BY THE ANNOUNCEMENT CLOSING. LATE SUBMISSIONS WILL NOT BE ACCEPTED. Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program that included a formal individualized training plan that was conducted in an operating health care system. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to the Individual Occupational Requirements, you must also meet specialized experience. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Demonstrated knowledge of the management and organizational structure of hospitals and health care systems; comprehensive knowledge of qualitative and/or quantitative methods for improvement of program effectiveness or the improvement of complex management processes and systems; analyzing and evaluating the effectiveness of medical center clinical center operations and programs in meeting established goals and objectives. You will be rated on the following Competencies for this position: Planning & Evaluating Influencing/Negotiating Interpersonal Skills Communication Analytical Reasoning Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This position requires mobility within the TVHS environment and occasional travel to other cities for meetings and conferences. The position requires that the incumbent work at both campuses when necessary to collaborate with other TVHS staff and to work on projects. The position may require flexible duty hours to accomplish program objectives. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The HSS is responsible in the provision of continuity between TVHS services. Responsibilities include, but are not limited to researching and interpreting internal and external policies, ensuring adherence to directives, survey standards and regulatory requirements, and coordinating utilization management and quality assurance activities to increase the efficiency and appropriateness of clinical resources and staffing. The incumbent will monitor service activities, workload statistics, budgetary status, human resource actions, and program functions. The incumbent's duties will include, but are not limited to: Research and interpret internal and external policies, directives, survey standards and regulatory requirements. Monitor service activities including review and reporting of all workload statistics and program functions. Ensure accurate identification, reporting, trending, interventions, and education to provide efficient operations to protect the organization's resources. Develop constructive approaches to the solution of identified problems and concerns. Develop conclusions, recommendations, and actions based on objective analysis and evaluation. Collect data from multiple sources ensuring precise and accurate summaries are provided for reporting, tracking, trending and review. Work closely with Contracting Officials to review and negotiate service(s) contracts. Monitor and track all human resource actions to include staffing and budget requests. Serve on committees and task groups as requested. Monitor and develop ADPCS service budgets based on resources available, mission and goals of medical center, and strategic planning. Collaborate with other services in the medical center to resolve patient care and operational issues that involve numerous services. Work Schedule: Monday-Friday | 7:30 AM - 4:00 PM EST Telework: Adhoc Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD08154-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required