Supervisory Audiologist (Service Chief)

Created at: June 12, 2025 00:20

Company: Veterans Health Administration

Location: Fayetteville, NC, 28301

Job Description:

This position is located in the Audiology and Speech Pathology Service at the Fayetteville, NC VAMC. The duties are carried out throughout the Medical Center including all clinical and patient care areas involved with the service. This position serves as a Service Chief managing stand-alone services, product lines or service lines; typically have line and staff authority for resource allocations within the area of responsibility and ensures the efficient operation of the organizational unit.
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). OR Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education. Licensure: Individuals must hold a full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia. Grade Determinations: Supervisory Audiologist, GS-13: Experience: At least two years of experience as a professional audiologist, with at least one year comparable to the next lower GS-12 grade level. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the KSAs required at the GS-12 full performance level, the candidate must demonstrate the KSAs identified below. Skill in conflict resolution to facilitate positive working relationships between employees, team leaders, and managers. Skill in applying evidence-based practices in a professional area. Ability to analyze organizational and operational challenges to develop and implement solutions. Ability to develop the abilities and strengths of current employees. Ability to balance responsibilities, set priorities, and delegate tasks to meet multiple deadlines. Ability to analyze data to manage workload, quality, performance, and productivity within the section. Preferred Experience: VA Supervisory experience/ Leadership program experience May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires mostly periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations. The incumbent may occasionally be exposed to patients/residents who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on stakeholder needs.
Principle Duties and Responsibilities: A Supervisory Audiologist in this position serves as a Service Chief and has overall responsibility for a service-level department, or its organizational equivalent for a small or mid-sized facility. Responsible for general supervision of clinical and/or training programs, and overall technical and administrative oversight for operations within the service. Encompasses overall responsibility for the service-level department and full responsibility for clinical practice, program management, education, human resource management and supervision for the service, as appropriate; autonomously manages substantive parts of specialized, complex, professional services that significantly impact Veterans' care. Provides leadership with objective, independent assessments and recommendations for policy, operational and administrative issues and initiatives requiring decision and action. Responsible for planning, assessing, and evaluating programs to ensure coordination between care delivered by the program and the overall delivery of health care within the facility; interprets and processes a wide variety of data related to program planning and the specialized needs of the Veteran, the service, and the medical center. Assures compliance with accrediting agency and regulatory requirements and corrective action is initiated as needed; ensures policies or issues have been fully coordinated, vetted, and staffed. Advises leadership on policy implications, key issues and relationships to internal and external interest groups and recommend courses of action. Maintains interdepartmental relationships with other services to accomplish medical center goals; coordinates and negotiates resolutions to complex problems. May prepare special reports and responses, Congressional responses, briefing papers, issue briefs and decision papers for the medical center leadership, which may be highly sensitive, confidential and of a complex nature as requested. Responsible for professional and administrative management of an assigned area, including budget execution. Develops policies and procedures and may develop performance standards, position descriptions and functional statements. Conducts performance appraisals and perform other clinical and administrative responsibilities related to the management of staff to ensure that the mission of the service and the medical center has been satisfied. May set training objectives and delegate responsibilities to subordinate sections. Evaluates programs to ensure efficient and appropriate integration of care. Develops contingencies and aligns resources to achieve program goals. Effectively interprets and applies facility, VISN and national audiology and speech pathology services policies. Effectively creates service-level policies and priorities to align with facility strategic plan. Supervises professional staff. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: GS-0665-13 Supervisory Audiologist


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