Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Office of the Chief, Information Coordination Branch in Washington, D.C.
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Monitoring correspondence workflows through the organization identifying potential barriers that may cause delays and implement process improvements to streamline the workflow. Determining the applicability and effect of new and proposed legislation, executive orders, policies, directives and USBP directives and other departmental decisions on requirements. Providing technical assistance and directing support to team members and management in all matters relating to the application of planning and managing programs and projects to meet mission requirements. Planning, developing and implementing comprehensive in person training for the USBP tasking program and all USBP HQ personnel to enhance effectiveness. Developing, implementing and monitoring reports and systems that focus on long- and short-range plans, policies and programs. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/18/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
In this position, you will use your expertise to oversee and manage USBPs internal and external correspondence program and taskings functions within the Office of the Chief of Staff in support and on behalf of the U.S. Border Patrol. This position starts at a salary of $142,488.00 (GS-14, Step 1) to $185,234.00 (GS-14, Step 10). As a Program Manager (Taskings Specialist), you will provide internal and external expert technical advice and essential professional services on controversial and sensitive matters related to the component's correspondence requests, taskings and official requests for information. Typical work assignments will include: Preparing executive level documents with varying types of complex correspondence that include but are not limited to Congressional inquiries, citizen letters, and required reports, at times signed by the CBP Commissioner, Deputy Commissioner. Acting as a liaison between USBP and the CBP Office of Executive Secretariat for correspondence assignments and reconciliation requests. Leading, coordinating, and assigning complex requests for the CBP taskings program assigned to USBP HQ, in collaboration with other CBP and DHS office components. Reviewing and revising completed work for clarity and conciseness and ensuring responses are consistent with USBP's views and priorities, and align with current USBP's goals, strategies, initiatives, and policies before dissemination.