Tier 4 Technical Support Engineer
Created at: June 15, 2025 02:10
Company: ChargeAfter
Location: New York, NY, 10001
Job Description:
As a Tier 4 Support Engineer at ChargeAfter, you’ll play a crucial role in troubleshooting complex technical cases in production environments, working closely with development teams, support teams, and external clients. You'll own escalations end-to-end, provide expert consultation, monitor financial applications, and contribute to our knowledge base. This role also involves mentoring support team members and becoming a subject matter expert in ChargeAfter’s financing business, APIs, and integr…