Training Technician (OFFICE AUTOMATION)

Created at: June 21, 2025 00:06

Company: Defense Contract Audit Agency

Location: Smyrna, GA, 30080

Job Description:

Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp. Basic Requirement: You must be able to type 40 words per minute in order to qualify for this position. Specialized Experience: You must have one year of specialized experience at the GS-06 or equivalent level. Specialized experience must be documented in your resume. Specialized experience in a training-related administrative and technical support function position. Specialized experience would include one or more of the following areas: training support programs, training activity databases or training-related administrative and technical support functions. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Ensures efficient training management through training and learning management system (LMS) suport.
Provides LMS first level help desk support and impromptu training on user and local administrator feature, including supervisor assignments.
Assists with LMS Content Development (Content Owner) for archive, migrate, resources, updates of courseware, and assessments.
Initiates auditor new hire Defense Acquisition Workforce Improvement Act (DAWIA) status in LMS, tracks auditor progress and updates DAWIA levels as milestones are met.
Prepares correspondence, maintains department calendar, and updates rosters, reports and spreadsheets.
Updates and identifies roles of new hires and assigns all mandatory courses. Assists Training Support Officer and Training Coordinators at all levels with administrative and logistical support for assigned courses.
Issues CAC cards and conducts CAC inspections via RAPIDS to verify certificates are accurate
Reserves and confirms hotel and meeting sites arrangements for DCAA training courses, serving as the onsite liaison to address issues with instructions and vendors.


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