The Social Worker (Program Coordinator) is under the Mental Health & Behavioral Sciences Service (MH&BSS) located at the West Palm Beach VA Healthcare System. Duties include providing clinical and programmatic supervision for the Intensive Community Mental Health Recovery Services (ICMHRS)/Psychological Rehabilitation Recovery Center (PRRC) which encompasses the Mental Health Intensive Care Management (MHICM), Enhance Rural Access Network for Growth Enhancement (ERANGE), and PRRC programs.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements stated above, the following qualifications criteria must be met in determining the appropriate grade assignment of candidates. Social Worker (Program Coordinator), GS-13 (Above Full Performance Level) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Applicants with Florida LCSW, to qualify for APL Qualified Supervision Delegation, QSCSW must be on licensure. For additional information, please refer to Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling » Qualified Supervisor- Licensing, Renewals & Information. Applicants with Puerto Rico LSW must be an active member of the College of Social Work Professionals of Puerto Rico (CPTSPR) and must provide CPTSPR active membership certification. For additional information, please visit Membership - CPTSPR. While we no longer require essay-style responses to our Knowledge's Skills, Abilities, and Other Characteristics (KSAOs), you must be able to demonstrate that you possess the (below) competencies which are necessary to perform the work of the position. Please ensure your resume/CV/application contains sufficient information to support the level of experience/education/training; otherwise, we will not be able to award you credit for the experience/education/training you claim. These are the KSA's for this subject position: Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. This position is being filled above the full performance level at GS-13. Physical Requirements: The physical demands of the work are generally minor. The work is primarily sedentary in climate controlled clinical and administrative settings. The incumbent will be expected to successfully negotiate various functional requirements: lifting (15-44 pounds), carrying (15-44 pounds), walking (1-3 hours), reaching above their shoulder(s), the use of hands or fingers, sitting (4-6 hours), standing (1-2 hours), repeated bending, using stairs or elevators, functional vision, clear speech, hearing, and emotional stability. There may be occasional requirements to relocate boxed materials from one area to another, equipment and room set-up, and physical inspections of the facilities.
The goal of ICMHRS/PRRC is to provide intensive clinical case management services to Veterans who have chronic, severe and persistent psychiatric illnesses, who need high numbers of inpatient mental health services, and may be homeless or at risk for homelessness. The program is characterized by high staff to patient ratios, service delivery in the community, a practical problem solving approach, and offers a high degree of continuity of care. The programs utilize a multidisciplinary treatment team approach and clinicians serve as the primary outpatient psychiatric providers/case managers for the Veterans in the program. Duties and responsibilities include, but are not limited to: Serving as the primary outpatient mental health provider independently providing clinical mental health and case management services for eligible Veterans and their family members/support system in the programs. Functioning as a program supervisor and a member of the interdisciplinary treatment teams with regards to all aspects of the clinical program, bringing a supervisory perspective to the team. Implementing and maintaining referral and screening procedures for potential Veteran participants in accordance with national and local policy and the needs of the medical center, MH&BSS Service, and residential programs. Ensuring the ICMHRS/PRRC programs are designed and follow all VHA Directives, Handbooks, MCPs and SOPs, as well as compliance with regulatory bodies Joint Commission and/or Commission on Accreditation of Rehabilitation Facilities (CARF). Interacting with stakeholders within the organization and external stakeholders, engaging in networking, benchmarking and comparison of data is accomplished with other organizations. Performing recovery oriented, patient-focused clinical care in the ICMHRS/PRRC, ensuring safe and timely patient flow, clinic grids are built to ensure the scheduling of appointments are completed in a timely manner to meet the needs of the Veterans and the service, timely access to the ICMHRS/PRRC, and to manage the work flow of all providers in the ICMHRS/PRRC. Providing case management services while utilizing professional skill, objectivity, insight, advanced clinical training, and experience to interpret data and to identify viable treatment options and recognize and address potential high-risk factors, acuity, and needs for services. The incumbent then initiates, follows through, and evaluates the efficacy of interventions. Participating in program evaluation pertinent to the clinical effectiveness of treatment programs (i.e., completing MHICM evaluation and clinical forms as required by Northeast Program Evaluation Center (NEPEC)). Total Rewards of a Allied Health Professional Work Schedule: 7:30am - 4:00pm, Monday - Friday Recruitment/Relocation Incentives: Not authorized. Permanent Change of Station (Relocation Assistance): Not authorized. Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available. Virtual: This is not a virtual position. Functional Statement # Social Worker Program Coordinator (ICMHRS/PRRC) Permanent Change of Station (PCS): Not authorized.