About the Position: This position is located at William Beaumont Army Medical Center in El Paso, Texas. This is a Direct Hire Solicitation.
Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes verifying patient records, scheduling appointments and processing telephone consultations, or using office automated systems to requests patient authorizations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.
Confirm accuracy and consistency of enrollee information with data systems.
Request authorization for the patients to seek care in the network.
Document necessary information to allow Primary Care provider or team nurse to contact the patient and provide the necessary service.
Calls patients to book appointments within established guidelines.
Review initiated referrals to specialty clinics.