Workforce Software (WFS) Technical Architect

Created at: July 02, 2025 00:00

Company: Accenture

Location: Philadelphia, PA, 19019

Job Description:

We are:

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

You are:
An experienced Workforce Software Consultant/Technical Architect with a drive to succeed, a desire to learn, that will develop and grow our Workforce Software business.
The Work...
The Workforce Software Technical Architect works closely with teammates to ensure the maximum value of our clients’ workforce management investment is achieved. The primary objective for this role is work with industry clients to execute strategic, operational, and financial business plans during all phases of an engagement with clients. They should be able to lead an implementation project from inception thru deployment and deliver client success. 
Job Responsibilities:
• Works with clients’ leadership and Accenture project members to identify, analyzes, and devises solutions to address complex business requirements and processes related to all areas of workforce management optimization
• Be able to lead all phases of an implementation requirements, construction, testing, and deployment
• Collaborates with internal and external stakeholders to identify labor cost best practices, implement process improvements, and drives resources to deliver outcomes on time, within budget and with exceptional quality
• Proactively identifies project issues and recommend viable solutions
• Provides content expertise for tool set-up and implementation ensuring successful and sustainable execution of workforce management tools and technologies
• Leads trainings in workforce management tools for leadership and staff
• Supports the development of analytic models; expands functionality of existing analytic tools and presents analyses to front line leaders, mid-level leaders, and senior leadership
• Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.


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