This position is located within Environmental Management Services (EMS) of a Department of Veterans Affairs (VA) Medical Center. The position reports to a Housekeeping Supervisor and is responsible for supporting and performing tasks (e.g., environment of care, textile distribution and training) associated with EMS goals and objectives. Tours of duty may vary depending on internal department needs. Primary duty hours: 11:00 p.m. - 7:30 a.m., Wednesday through Sunday, Oklahoma City, OK.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Attention to Detail Plan and organize work Special Aptitude - Housekeeping Work Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Major Duties Lead employees, performs full range of housekeeping tasks required to maintain a clean, organized and sanitary condition. Follow policies and procedures, VA regulations and verbal instructions from Management. Communicate instructions to employees, provides direction/motivation, and confirms work is completed. Coordinates projects to meet Agency needs. Train employees in proper procedures, methods, techniques and usage of cleaning supplies/equipment to meet workload/safety requirements and deadlines. Report employee progress to the Supervisor, makes recommendations regarding work progress, remedial training needs, policy/procedure issues, and safety compliance. As a working leader, the position performs a full range of housekeeping duties and may clean areas such as horizontal/vertical surfaces in: outpatient surgery, outpatient clinics, central sterile, clean rooms, patient areas, laboratory, pharmacy, offices, support and patient areas, isolation rooms, storage rooms, corridors, stairwells, toilet rooms, shower rooms, and all other Medical center areas. Use proper procedures in dust mopping, damp mopping, emptying waste receptacles, emptying and replacing medical waste receptacles, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers. Make beds and turns mattresses. May act as lead in textile distribution and inventory management, uniform management and Patient Assistance Program. May move furniture and set up conference rooms. Scrub, strip, refinish, and polish floors using hand operated and industrial equipment. Perform other duties as assigned. Skills/Knowledge Comprehensive knowledge of, and/or the ability to quickly learn and apply administrative laws, policies, regulations and precedents, to include knowledge of the VISN, facility and department programs, goals and objectives, Bargaining Unit Master Agreement, disciplinary actions and other requirements. Knowledge and experience may include employee and union contract relations, disciplinary actions, missions, organizations, programs and requirements of healthcare delivery systems. Extensive knowledge of basic principles and practices related to healthcare housekeeping operations and problem-solving. Broad knowledge of ways to analyze and measure the effectiveness, efficiency and productivity of EMS service. Assist in planning, developing and implementing plans to meet and/or exceed EMS-related customer needs, complying with local policies, OSHA, The Joint Commission, Infection Prevention, Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), VA and Environmental Program Service (EPS). Knowledge and experience in communicating, educating, training, facilitating and maintaining cohesive and functional cross-disciplinary teams. Skilled in planning, organizing and directing housekeeping and linen work. Responsibility Has the authority to accomplish daily operational requirements. Accomplish priorities, deadlines, and establishes work schedules and methods. Interact with EMS staff to ensure effective work and create a culture of positive employee engagement with a strong focus on customer service. Implements corrective actions when deficiencies are noted. Assist the Housekeeping Supervisor with staffing management. Ensure adequate supplies and equipment are on hand, and that supplies, keys, equipment and supplies are properly secured, and equipment is maintained. Inspect and monitors standards of quality and quantity of services, provide guidance and assistance. Support and ensure compliance with timekeeping processes. Prepare, revise and review position descriptions and performance standards. Conduct work huddles to communicate information from upper management. Adhere to merit principles in selections, promotions, assignments and training. Participate in the EMS goal setting process. Physical Effort Requires occasional bending/stooping, crouching, and kneeling. Lifts up to 50 pounds. Approximately 40 percent of time is standing, 40 percent of time is walking and 20 percent of time is sitting. Requires hearing and visual acuity, and manual dexterity to use a phone and operate equipment. Working Conditions Work areas include operating rooms, treatment/examination/imaging rooms, wards and other public/recreational/administrative areas. Protective clothing and personnel protective equipment (PPE) including gowns, gloves, safety shoes, masks, etc. is required for some aspects of work. There is potential for exposure to strong cleaning solutions, bodily fluids and communicable disease. Work can include occupied patient rooms and interacting with medical or psychiatric patients. May be required to work inside and outside. May require some exposure to hazardous cleaning chemicals. Position Details Wednesday - Sunday, 11:00 a.m. - 7:30 a.m., Oklahoma City, Oklahoma Not telework eligible PD #99913S