See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109
To qualify for a Supervisory IT Specialist (SYSANALYSIS) your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS- 12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after- competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Manages aspects of projects such as evaluation of staffing, realignment of personnel and workload to accommodate mission requirements. Administer and manage IT projects associated with the design, development, implementation, and maintenance of application software which provides agreements management capabilities. Analyze customer requirements and recommend business and systems improvements related to agreements management. Apply IT principles, methods, policies and regulations to system analysis and modification. Develops, reviews, and executes interface agreements with customers. Identifies and resolves customer support problems. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
System Operations and Support: Oversee and direct a team responsible for troubleshooting and resolving queue and interface issues within SAP EWM, TM, and ECC environments...
... This includes real- time monitoring of SAP queues, prioritizing errors for resolution to minimize system downtime, and maintain operational workflows. Lead root cause analysis and debugging efforts for queue failures implementing...
... long-term solutions to prevent recurring issues and enhance system stability. Analyze customer functional requirements and assist in the design of Automated Information Systems (AIS) to support those requirements...
...Identify and resolve customer support problems related to the execution and maintenance of DSS, WMS, and SAP.
WMS Interface Management and Audit Support: Supervise the team responsible for the resolution of WMS interface issues and manage responses to audit inquiries...
...ensuring timely responses and the implementation of Corrective Action Plans associated with audit deficiencies. Coordinate communication throughout audit processes with key stakeholders and management...
...ensuring program control objectives maintain compliance with audit standards. Ensure coordination and communication are established and maintained throughout audit processes with key stakeholders and management.
Software Development Lifecycle Management: Guide and supervise the team’s participation in all aspects of the SDLC, including requirements definition, design, development, testing, implementation...
... and sustainment of complex, critical software development and integration services for DSS, WMS, and SAP. This includes participating in software risk management activities...
...(identification, analysis, planning, tracking, control, and communication), quality assurance, configuration management, and risk evaluation...
Identify, track, and assess standard metrics for the requirements definition process. Participate in software quality assurance, configuration management, and software risk evaluation activities.
Business Planning and Coordination: Provide input and reviews for development and execution of the annual business plan. Determine short- and long-range program goals and objectives...
...and coordinate with Project Management on current and future projects, developing resource utilization plans to meet new workload demands.
Maintain cognizance of current and evolving DLA, Military Services, civil agencies, and customer supply policies, procedures, and systems to ensure system compatibility and support. Determine what skills and resources...
... (people, tools, equipment, methods, procedures) are required to meet upcoming needs and develop and execute training, hiring, and acquisition plans to ensure the right resources are available to meet those needs...
Manage the development and execution of AIS with business and interface partners. Provide management and oversight in the design and sustainment of AIS to support SDLC requirements.
Security and Access Control: Coordinate with the team and other DLA entities on security and access control for the DLA WMS, including policies, procedures, implementation plans, separation of duties, role-based access, and audit requirements.
Acquisition Support and Interagency Coordination: Assist with Contracting Officer Representative (COR) acquisition duties and coordinate with business and interface partners on AIS design and sustainment...
... Serve as a functional expert/advisor on DLA policies, procedures, and systems to business partners, Military Services, civil agencies, and foreign military sales customers...