Created at: July 09, 2025 00:22
Company: Veterans Health Administration
Location: Kansas City, MO, 64101
Job Description:
The Deputy District Director has overall responsibility for planning, organizing, directing, coordinating, reviewing, evaluating, and improving readjustment counseling administrative and support operations within their area of responsibility. The incumbent provides leadership and managerial oversight in the following areas: systems and business management; strategic planning; quality assessment and improvement; human resources; professional staff management; and personal leadership and ethics.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/17/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirement: You must meet one of the following: Degree in behavioral or social science; or related disciplines appropriate to the position OR Combination of education and experience that provided you with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field (the quality of the combination of education and experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform work in the occupation, and is comparable to that normally acquired through the successful completion of a full 4-year course of study with a major in the appropriate field) OR Four years of appropriate experience that demonstrated that you have acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. You may qualify based on your experience as described below: Specialized Experience: In addition to the basic requirement, you must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing mid/upper-level administrative and management guidance in a major health care or benefits delivery system; experience and training that includes combat experience, non-combat military experience, direct readjustment or other psycho-social service provision for combat Veterans, service members and their families; providing overall operations for a readjustment counseling delivery system; program and policy development related to readjustment counseling; counseling practice casework experience; overseeing and approving budget and financial plans; developing short and long term goals for a major health care or benefits delivery system; assessing and analyzing the productivity, effectiveness, and efficiency of program operations; devising solutions to program operations; and providing technical advice and assistance on program operations. You will be rated on the following Competencies for this position: Administration and Management Business Process Reengineering Interpersonal Effectiveness Leadership Managing Human Resources Organizational Awareness Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Due to the widespread geographical area of responsibility, the position requires a commitment of at least fifty percent travel. The position requires that the incumbent must possess a valid driver's license. Completing of his/her supervisory and oversight functions involves driving long distances between Vet Centers and other VA or community partner facilities. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The major duties and responsibilities include, but are not limited to: Formulates and implements major operating policies and plans for effective governance of an organized and interdependent but decentralized readjustment counseling service delivery system. Understands and effectively solves extremely complicated and multifaceted issues that arise from providing quality readjustment counseling services across an area with differing local Veteran population needs. Develops annual business plans supporting long- and short-range strategies, including planning for appropriate staffing and funding requirements for Vet Centers and any required creation of new facilities or relocation of existing facilities to better serve eligible Veterans, Service members, and their families. Allocates and adjusts resources, to include personnel, equipment, and funding, within the area of responsibility insuring adequate support for all operating initiatives. Develops and executes budgets which are based on effective controls and realistic projections. Identifies and communicates a clear strategy and vision to their respective Vet Centers consistent with their RCS District Director strategic plan and VA, VHA, RCS Policy and Guidance. Achieves objectives in quality of readjustment counseling services and programs for their respective Vet Centers, as evaluated by internal indicators (both standardized measures and those created by the incumbent), oversight protocols, and client satisfaction feedback. Develops an effective management team and with their respective Vet Center Team Leaders by advising, counseling, and evaluating performance. Ensures that their readjustment counseling and support service goals are attained through effective organizational structures, human resource policies, staffing and funding levels, partnership relationships and outcome measurement. Encourages employee training and development opportunities, including mentoring and succession planning, consistent with diversity goals. Fosters a smooth functioning, efficient organization through proactive management; timely resolution of problems; and personal competence, flexibility, and willingness to manage corporate change. Work Schedule: Monday - Friday; 8:00am - 4:30pm; May be required to work some evenings and weekends to meet Veteran needs Telework: Adhoc only Virtual: This is not a virtual position. Position Description/PD#: RCS Deputy District Director/PD02350A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized ***Hired employee will need to currently live with permanent residence, within one of the states falling under the "10RCS3 Midwest District ", to include Indiana, Michigan, Ohio, Illinois, Missouri, Wisconsin, Iowa, Nebraska, South Dakota, North Dakota, Kansas, Minnesota.***