Created at: July 10, 2025 00:34
Company: Veterans Health Administration
Location: New York, NY, 10001
Job Description:
The role of Supervisory Dietitians (Informatics) in Nutrition and Food Services (NFS) involves overseeing the Nutrition Communication Center (NCC) and supervising staff. They represent the NCC in various projects and provide leadership and personnel management to employees at GS-6 or below. With expertise in nutrition informatics and food service technology, they work independently to plan and implement technological advancements to benefit Veterans and staff.
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Dietitian candidates must be proficient in spoken and written English in accordance with 38 U.S.C. ยง 7403(f). Registered Dietitian Nutritionist (RDN) or Registered Dietitian (RD) - Must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA). Current VHA Dietitians that qualify based on being covered by the Grandfathering Provision may not be promoted to a higher grade if they do not meet the current RDN/RD requirements. Grade Determinations: GS-11, Supervisory Dietitian (Informatics) Experience Requirement: In addition to meeting the basic requirements, you must possess at least 1 year of experience as an RDN/RD equivalent to the next lower grade level (GS-09) which demonstrates the following Knowledge, Skills and Abilities: Skill in managing computer software programs relative to food service systems. Skill in applying nutritional knowledge to develop menus ensuring nutritional standards are met. Skill in developing training and reference materials. Skill in evaluating data to improve outcomes. Skill in providing training related to food service systems technology. Skill in collaborating with stakeholders. Ability to supervise subordinate staff (i.e., plan, organize, delegate, direct, control and review activities and performance). Specialized Experience: Served as an Informatics Dietitian, tasked with complex responsibilities in food service technology. Key duties included managing software, creating and revising menus, ensuring dietary compliance, and standardizing recipes within budget. Developed educational materials, reviewed productivity reports, and trained employees. Collaborated with food services, clinical staff, and IT to enhance the dining experience for Veterans and support patient satisfaction. Preferred Experience: Registered Dietitian with experience in informatics, and therapeutic diets. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
Functions or Scope of Assigned Duties: Plans, directs, and assesses the workload and competency of all subordinate staff. Uses available technology to enhance the work of all employees within NFS. Utilizes electronic programs to produce reports, analyze data and improve personnel efficiency and productivity in the NCC. Independently manages VHA supported software programs and/or commercial off-the-shelf software (COTS) to support the effective management of food operations and patient meal services. Enters and maintains ingredient information, recipes, nutritional information, and menus into the technology package. Oversees the technology used for meal production, meal service and temperature control. Leads a menu committee. Ensures recipes are standardized. Costs out recipes and assures they are within budgetary constraints. Creates and revises menus, considering VA established guidelines, policy, patient preference, and religious and cultural considerations. Signs menus indicating they are approved by a registered dietitian. Completes nutrient analyses of regular and modified menus and ensures menus follow required diet guidelines. Develops and maintains training and reference materials for the NCC. Manages productivity reports for the NCC. Completes audits for the NCC, determining action plans when results require corrective measures. Coordinates and supports downtime procedures for the NCC, ensuring procedures remain up to date. Coordinates all aspects of training related to computer systems, menus, and informatics for NFS employees. Collaborates with the clinical nutrition section and leadership to ensure the enhancement of the Veterans dining experience. Supports patient satisfaction within NFS. Serves as a department Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes. Manages and updates the service SharePoint site. May perform other related duties as assigned which are appropriate for this grade and assignment. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: PD99526S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized