The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of the American Indian (NMAI), Applications Office, IT and Management, Digital Strategies and Engagement (DSE). The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere, past, present and future, through partnership with Native people and others.
GS-12 Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as knowledge in managing complex data management issues and problems that impact programs and operations with subject matter expertise in digital asset management and collections information systems. In addition to meeting the Specialized Experience for all positions individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships. Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate. Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates, and evaluates alternative solutions, and makes sound recommendations. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series 2210 and who are in a Federal competitive as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.
The Information Technology Specialist (Data Management) is responsible for a broad range of functions involved in planning, development, implementation and administration of (IT) systems for the acquisition, storage and retrieval of data in support of the business needs of customer organizations. In this position, you will: Provide technical expertise for complex data management issues and problems that impact NMAI programs and operations. Serve as a technical resource for data management issues related to NMAI systems and information. Participate in planning, developing, implementing, and administering of data management policies, programs, and systems to support the needs and requirements for data acquisition, storage, and retrieval. Participate in programs, task forces, and project teams to accomplish IT data management planning, development, implementation, and administration activities Prepare and present information and briefings on data management issues, problems, and projects to management officials and program staff. Use appropriate techniques and methods to coordinate and accomplish IT programs and projects, including identifying issues and approaches, determining resource requirements, collaborating with other program/project staff, ensuring outcomes are consistent with objectives and requirements, and keeping management officials informed of progress, milestones, issues and problems, and accomplishments. Serve as an advisor who provides technical and administrative guidance on privacy and disclosure issues. Serve as liaison to internal and external customers to clarify and resolve complex data privacy matters.