The VCS Central Office, located at the Jefferson Barracks VA Medical Center in St. Louis, MO, is conducting a recruitment search for an HR Assistant in our Human Resources Department. This position reports to the Supervisory HR Specialist. In this role, you will collaborate with the HR Specialist and support the Employee and Labor Relations (ER/LR) section within the Human Resources department.
Experience & Qualifications: A minimum of one year of experience in Human Resources is required. The ideal candidate will possess the knowledge, skills, and abilities necessary to perform the responsibilities of this role successfully. HR Knowledge: Understands and applies HR rules, procedures, and operations related to employee and labor relations. Research and Writing Skills: Proficient in conducting research and composing clear narrative reports, summaries, and official correspondence. Office and Clerical Support Skills: Competent in performing a variety of office and clerical support tasks. While typing skills are not required, proficiency in general administrative functions is necessary. Conflict Resolution and Policy Explanation: Ability to resolve recurring issues informally by explaining basic HR policies, such as sick leave approvals, and conducting interviews with supervisors to gather facts about workplace conditions or incidents.
Duties of this position include, but are not limited to: Case File Review and Research: Reviews files related to disciplinary actions, grievances, appeals, and Unfair Labor Practices (ULPs). Screening Inquires and Identifying Service Needs: Screens questions and complaints from employees and union representatives. Report Generation: Includes creation of charts and graphs for reporting purposes. Customer Inquiry Management: Directs employee or union inquiries related to discipline or labor relations matters to HR Specialists or the supervisor. Records and File Maintenance: Establishes and maintains logs and files for: Disciplinary actions Grievances and appeals Union demands to bargain Unfair labor practice charges Additional Responsibilities & Flexibility: Perform and adapt to additional responsibilities as needed.