This position is that of Chief Resident Services which is a senior-level management position located at the Armed Forces Retirement Home (AFRH), Gulfport. The Chief Resident Services reports to and receives general direction from the Director. The Director provides broad policy guidance to the Chief Resident Services.
You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-14 level: You must have at least one year of experience at or equivalent to the GS-13 level in the federal service that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position. Specialized experience is defined as: Applying management techniques and methodologies in the development of programs for a healthcare environment, such as admissions, recreation services, food services, chaplain programs, and volunteer programs; AND Providing administrative direction in a healthcare environment, to include: budget development and management, recruiting and staffing, authorizing personnel actions, conducting performance reviews, or conducting grievance hearings; AND Leading a performance improvement committee to correct, monitor and maintain deficiencies that may affect a healthcare institutions accreditation, and preparing for and involvement in a healthcare agency's recurring accreditation process, such as with the Joint Commission. SPECIAL NOTE: Long-term care experience and/or interacting with geriatric patients is highly desired.
As Chief Resident Services, you will: Direct, coordinate, and supervise the efforts of approximately 20 employees in the Resident Services area. Serve as Resident Service's budget Program Manager with responsibility for planning, programming, estimating and budgeting in functional area(s) of mission support. Be responsible for Independent Living (IL) residential facilities of the Home with capacity of approximately 600 residents. Provide multifaceted admissions, religious, recreational, sports, dining, and entertainment programs for IL Residents of the Home. Be the Hearing Officer responsible for examining all infractions of Resident discipline and violations of Home directives and policies. Review charges and evidence to determine responsibility of actions of the Resident and involved parties. Conduct administrative hearings and act as an impartial judge in recommending disciplinary measures and corrective actions as the result of Council recommendations. Coordinate with the Agency's Chief Human Capital Officer regarding Requests for Personnel Action for Resident Services employees. Review and ensure the timely submission of Resident Services performance standards and appraisals. In addition to annual performance awards, recommends incentive awards for Resident Services employees.