Created at: August 05, 2025 00:12
Company: Citizenship and Immigration Services
Location: CHICAGO, IL, 60290
Job Description:
This position is located in Fraud Detection and National Security Directorate, HQFDNS, Mission Support Division. As a Supervisory Management and Program Analyst, you will analyze major administrative aspects of substantive mission-oriented programs and use your skills to improve productivity and increase the quality of the work directed.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/13/2025. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/13/2025. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Conducting independent evaluations of administrative functions, prepare recommendations and reports and track the completion of short and long-term goals; Reviewing and approving personnel actions, developing staffing strategies, and conducting workforce analysis and forecasting; Serving as a functional lead or technical advisor for interdisciplinary project teams to evaluate program operations, identify and articulate issues, recommend solutions in a clear, concise manner to senior executive-level audiences; Coordinating activities on projects involving multiple stakeholders, balancing priorities and requirements in order to achieve results that benefit all parties; and Developing reports and briefings for senior officials on the current status of initiatives. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/13/2025. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 2 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 2 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Manage, oversee, and guide the functions performed by subordinate employees which includes: recruitment and staffing, performance management, telework/remote work, workers compensation and oversight of ad hoc taskings and studies.
Effectively facilitate with internal and external components and/or agencies to meet organizational staffing needs and collaborate on human resources functions.
Monitor and evaluate recruitment and staffing processes across the directorate; recommend appropriate changes to policy when necessary and assist in the coordination of liaison activities
Administer applicable systems for personnel reporting, monitoring, and routing (EX: ESP, TOPS, EPM, ECOMP, etc.) to collect, compile, and submit information for reports, analyze data and extract information.
Serve as a consultant within senior management to establish strategy and objectives for human resource projects to align outcomes with the directorate's strategic goals.