View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Human Resources Operations Office, Staffing Unit, in Irving, Texas; Washington, District of Columbia. This is a non-bargaining unit position.
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing these duties: providing technical advice and assistance in recruitment and placement activities, which includes reviewing position descriptions, conducting job analysis, developing vacancy announcements, performing applicant reviews to determine basic qualifications and eligibilities, adjudicating veterans' preference, preparing selection certificates, setting pay for various positions, validating selections prior to extending job offers and processing personnel actions for a wide variety of external or internal recruitment actions; explaining recruitment and placement regulations, procedures, and determinations to inquiring employees, candidates, and supervisors; performing analysis of a variety of recruitment and placement facts and issues, researching complex problems or complaints, identifying the cause of problems or complaints, and initiating action to resolve; AND providing technical recruitment and placement advisory services to hiring managers and supervisors on use of various hiring strategies to attract and place highly qualified candidates, e.g. Delegating Examining, Merit Promotion, Temporary Promotions, Reassignment, Pathways Intern Programs, Veteran's Employment Programs, and other Special Hiring Authorities to include Non-Competitive Hiring Authorities. Office of Personnel Management (OPM) Delegated Examining (DE) certification: The incumbent must possess and maintain the OPM Delegated Examining certification. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
This announcement closes on 08/08/2025 for receipt of applications. Due to high volume of applicants, the first 25 applicants will receive first consideration. Additional applicants, beyond the first 25, may be considered, upon management's request. The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. This position is located within the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC), Staffing Unit. Under the general direction and supervision of the Unit Chief, the incumbent carries out the full range of first-line supervisory duties over immediate staff, including lead personnel. As a Supervisory Human Resources Specialist (Recruitment and Placement), you will perform the following duties: provide overall program direction and objectives and work directly with managers and staff at all levels within ICE/DHS; oversee/manage a group of employees to include Senior Level HR Specialists, HR Specialists, and HR Assistants that perform administrative and technical work within the unit; provide HR management advisory services to higher level managers and supervisors on areas of recruitment and placement; provide information to managers, supervisors, headquarters personnel and other staff members on human resources policies, procedures, directives and guidelines; identify training, requests additional staffing and/or overtime and other related actions; and develop action plans to improve productivity to meet human resources goals, objectives and milestones.