View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital (OHC), Human Resources Operations Center (HROC), Staffing Unit in either Irving, Texas; Washington, District of Columbia. These are non-bargaining unit positions.
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You qualify for the GS-12 grade level if you possess at least one year of specialized experience equivalent to the GS-11 level in the Federal service performing these duties: Research complex recruitment and placement problems or complaints to identify the cause and initiate actions to resolve; Provide technical advice to hiring managers and agency leadership on recruitment and placement activities; Explain regulations, procedures, and determinations to inquiring employees, candidates, and supervisors; AND Conduct end to end hiring actions, including but not limited to reviewing position descriptions, conducting job analysis, developing vacancy announcements, performing applicant reviews to determine basic qualifications and eligibilities, adjudicating veterans' preference, preparing selection certificates, setting pay for various positions, validating selections prior to extending job offers and processing personnel actions. Office of Personnel Management (OPM) Delegated Examining (DE) certification: The incumbent must possess and maintain the OPM Delegated Examining certification. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the POC listed below.
This announcement closes on 09/30/2025 for receipt of applications. Due to high volume of applicants, the first 25 applicants will receive first consideration. Additional applicants, beyond the first 25, may be considered, upon management's request. The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC), Staffing Unit. The primary purpose of this position is to serve as a Human Resources (HR) Specialist (Recruitment & Placement) and serves as a member of a team with assigned responsibility for providing the full range of recruitment and staffing services. Provides guidance and assistance to employees, managers and supervisors on the HR Recruitment & Placement actions, procedures, and requirements. As a Human Resources Specialist, at the full performance level, you will perform the following duties: Provide technical advice and assistance in recruitment and placement activities, which includes reviewing position descriptions, conducting job analysis, developing vacancy announcements, performing applicant reviews to determine basic qualifications and eligibilities, adjudicating veterans' preference, preparing selection certificates, setting pay for various positions, validating selections prior to extending job offers and processing personnel actions for a wide variety of external or internal recruitment actions; Explain regulations, procedures, and determinations to inquiring employees, candidates, and supervisors; Perform analysis of a variety of facts and issues, research complex problems or complaints, identifying the cause of problems or complaints, and initiate action to resolve; Provide technical recruitment and placement advisory services to hiring managers and supervisors on use of various hiring strategies to attract and place highly qualified candidates, e.g. Delegating Examining, Merit Promotion, Temporary Promotions, Reassignment, Pathways Intern Programs, Veteran's Employment Programs, and other Special Hiring Authorities to include Non-Competitive Hiring Authorities; Deliver high level customer service and responds to actions in a timely manner and in accordance with hiring procedures and timelines; Serve as a team member on special assignments/projects; Conduct formal and informal training to internal OHC staff, hiring managers and customers on recruitment and placement processes, procedures, and requirements.