You will serve as a Supervisory IT Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Processing and Disbursement Center - PDC in Fort Worth, Texas. The employee supervises/directs on site and remote technical staff that fluctuates throughout the year, depending on the workload and disaster activity levels, in the planning, designing, and operation of complex IT systems in a variety of operating environments.
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for the grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-13: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following: Leading or supervising projects, or groups of employees; Assessing Information Technology needs or user requirements and translating them into technical specifications; Identify deficiencies and solutions to ensure proper operation of agency/organization Information Technology systems; and Interacting with managers, employees, and/or external customers to convey the status/resolution of issues and/or recommendations for improvement. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. All qualification requirements must be met by 11:59 PM (EST) on the 08/12/2025 of this vacancy announcement.
As a Supervisory Information Techonology Specialist at the GS-2210-13, some of your typical work assignments may include: Translates complex user requirements into technical specifications involving disaster loan and disbursement operations, monitoring high-volume loan processing, managing varying personnel and tracking employees locally and in various remote locations. Serves as the Center's authority and representative regarding IT matters that involve long- and short-range national plans for the technical enhancement of systems. Acts as primary consultant to local department heads on all IT matters. Provides response to disaster activity by deploying technology related equipment and support inhouse and to disaster sites. Ensures Center preparedness by acquiring, maintaining, and supporting response equipment and staff. Sets work standards, performance requirements, and communicates priorities. Revises work schedules to meet changes in production workload and processing time requirements. Performs complex and advanced application studies. Evaluate systems analysis for assigned systems. Performs studies on agency disaster loan making needs and requirements, which become the basis for obtaining and/or developing advanced IT applications to meet such needs as requested. IMPORTANT NOTES: By applying for this position with SBA's Processing and Disbursement Center - PDC, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. The PDC Ft. Worth, TX location is conveniently located near the Dallas-Fort Worth International Airport and DART/TRE Station. In addition, employees are eligible to apply for transportation subsidy to utilize the local DART/TRE bus/rail transit system. Temporary Promotion NTE 1 year (may be extended and made permanent without further competition)