Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Program Management Operations Directorate (PMOD) located in Washington, D.C.
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Overseeing overall planning, direction, and timely execution of program activities; Providing direction in project management, team building, facilitation, process improvement analysis; Implementing quantitative and qualitative methods within the scope of the respective project and reporting of results; Identifying and resolving unique issues where no policy exists, taking innovative actions to address new needs and/or issues; Serving as the project leader for assigned program segments and/or projects and as the Subject Matter Expert (SME) relating to activities of assigned segments and projects. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/12/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
In this position, you will work with senior leadership as a change agent in assuring, directing, and performing the steps necessary to create business cases within established budgets and timeframes. You will lead the planning, budgeting, coordination, and oversight of CBP-wide approaches to all related programs, projects, and initiatives to ensure maximization of capabilities and efficiencies in support of mission objectives. This position starts at a salary of $142,488.00 (GS-14, Step 1) to $185,234.00 (GS-14, Step 10). As a Program Manager, you will be responsible for approving multi-year work plans developed by subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. Typical work assignments will include: Directing activities or programs which include project management, radio deployment, facility deployment activities, configuration and change management, and asset management. Leading complex projects, often cutting across organizational/activity lines. Determining goals and objectives that need additional emphasis; developing measures that evaluate performance; making recommendations for program/project improvement; and managing all resources as corporate assets. Managing organizational changes or major changes to the structure and content of the program or project.