Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
A minimum of three years experience in managing a motel/hotel type operation. A Certified Hotel Administrator designation preferred. Ability to supervise employees accomplishing work. Ability to establish and maintain effective working relationships with subordinates, officials and others. Ability to communicate both orally and in writing. Knowledge of NAF policies and procedures preferred. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
Responsible for management control and efficient operation of the Temporary Lodging Facilities up to 40 units. Responsible for the front office, housekeeping and maintenance functions. Conduct surveys and studies to ensure that services and facilities meet the needs, cleanliness and desire of patrons. Implement new policies or innovative promotions that increase occupancy rate, deliver quality guest service and maintain the required level of profitability. Develop and implement strategies/procedures to ensure safety and security of occupants. Coordinates with counterparts in the local hotel/motel industry to arrange space at a reasonable rate for patrons when space is not available at the Lodge. Plans, organizes work and manages internal resources to ensure maximum productivity and economies. Prepares financial plans, budgets, inventories, cost controls, and related records and reports. Review the financial status of the assigned activity and recommend changes considered necessary. Either directly or indirectly, through subordinate supervisors, manages activity employees. Trains, schedules work, appraises performance, counsels assigned personnel, and recommend personnel actions. Effectively supports the Marine Corps Equal Employment Opportunity policy, and ensures compliance with fire, safety, security, sanitation and other environmental issues. Manages new property resources and provides advice on renovations and improvements. Maintains and enforces security for funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Take action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.