This position is located in the Office of Public Information and Education, Copyright Office. The position description number for this position is 465006. The salary range indicated reflects the locality pay adjustment for the Washington, D.C., Metropolitan area. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position. A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has: (1) Ability to provide management and oversight of a major public information and education program**: The successful candidate has ensured consistency in the application of policies, practices, and procedures. Accomplished strategic and operational goals for a national agency/organization-wide public information and education program and in doing so had the following responsibilities: 1) engaged in long-range management plans for efficient and effective programs implementation and administration; 2) prepared detailed plans, goals, objectives, requirements and criteria for complex or costly management processes and systems; 3) made authoritative recommendations to resolve, implement, or manage program or policy issues; 4) identified overlapping responsibilities and areas of expertise that require development or enhancement; 5) modernized organizational functions to ensure the implementation for the new functionality to streamline integration and interface of modernized systems; and 6) validated information that is newly incorporated ensuring compliance with policies and procedures. (2) Ability to manage a major program, including human resources, travel, budgeting/finance, and contracting procurement**: The successful candidate has utilized an understanding of an organization's mission, goals, and vision to set and manage the budget to cover all aspects of organizational and subordinate programs. This included the following responsibilities: 1) provided advice on inquiries for travel approval and implementation of travel policies; 2) oversaw procurement and contracting needs, monitored expenditures and used cost-benefit analysis to ensure effectiveness; 3) received input from stakeholder to assess organization needs; 4) used evaluative methodologies to analyze existing procedures, processes, and policies for enhancement or expansion; 5) leveraged internal and external relationships and forward thinking ideas to make recommendations and proposals for modernizing functionality, services, staffing needs and organizational structures; and 6) planned, acquired and organized resources and people. (3) Ability to lead people and supervise a diverse workforce**: The successful candidate has led and managed a diverse staff in a multi-disciplinary environment and in doing so, performed the following activities: 1) identified current and future staffing needs based on organizational goals, objectives, and capacity gaps; 2) recruited and hired staff to meet those needs; 3) communicated performance expectations to staff; 4) conducted periodic performance evaluations; 5) provided advice and counsel to staff; 6) addressed performance and disciplinary issues; 7) delegated or planned and assigned work; 8) provided appropriate training and professional development opportunities to staff; 9) encouraged staff participation in planning and decision making; and 10) identified and implemented methods to improve staff productivity. (4) Ability to convey copyright analysis and information effectively through public engagement activities and educational outreach**: The successful candidate has conveyed copyright analysis and information through public engagement activities and educational outreach, in both planned and extemporaneous situations and in writing, in order to discuss and explain copyright issues. (5) Ability to build coalitions**: The successful candidate has represented, presented, negotiated, defended, explained, advocated and expressed facts and ideas in a convincing manner in order to negotiate with individuals and groups in a manner that influences them to support a program and achieve results; developed and maintained networks with other organizations, and integrated internal and external concerns into decision-making, strategies and practices for results that balance cost and service. (6) Ability to communicate effectively other than in writing: The successful candidate has communicated in formal and informal settings in order to consult with supervisor and co-workers and provided information to the general public.
The Deputy Director is responsible for oversight of Public Information and Education (PIE) activities and the three organizational units in PIE which consists of the Public Information Division (PIO), Outreach and Education Division (OnE), and the Production and Design Division (P&D). The incumbent provides expert advice on communication, web and design, informational programs, initiatives, activities, and liaises with service providers and stakeholders to execute the organization's mission. The incumbent is responsible for directing the delivery of outstanding information services, impactful educational programs, critical, authoritative and well-designed, brand-compliant publications, expert resources to individuals, businesses, and other organizations. Direct reports include senior managers of divisions under PIE oversight and support staff. Serves at the Chief Freedom of Information Act (FOIA) Officer for the Copyright Office and oversees the FOIA and related regulatory compliance programs. Oversees the operations of the PIO, P&D, and OnE organizations. Engages in long-range management plans for efficient and effective programs implementation and administration. Prepares detailed plans, goals, objectives, requirements, and criteria for complex or costly management processes and systems. Provides guidance based on analyses of interrelated issues of effectiveness, efficiency, and productivity of substantive mission-oriented programs. Makes authoritative recommendations to resolve, implement, or manage program or policy issues. Through collaboration, works with teams to identify service and product effectiveness to include identifying overlapping responsibilities, and areas of expertise that require development or enhancement. Works with program managers to develop recommendations for the PIE Director and Copyright Office leadership on related activities to those functions in PIE. Utilize an understanding of the organization's mission, goals and vision to set and manage the organization budget to cover all aspects of organizational and subordinate programs managed in PIE; to include planning the travel, training and special initiative budgets of the Office in cooperation with ARDO. Provide advice on inquiries for travel approval and implementation of Library of Congress and Copyright Office travel policies. Oversee procurement and contracting needs, monitors expenditures, and use cost-benefit analysis to ensure effectiveness. Performs the administrative and management functions for staff, supervisors, and managers supervised. Provide supervisory oversight to employees, including those who perform up to the GS15 grade level. Establish guidelines and performance expectations for staff members which are conveyed through the formal employee performance management system. Observe workers' performance by demonstrating and conducting work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develop work improvement plans and recommending personnel actions as necessary. Provide advice and counsel related to work and administrative matters. Apply disciplinary measures as appropriate to the authority delegated in this area. Review, approve, or disapproves leave requests. Assure that subordinates are trained and fully comply with the provisions of the safety regulations and building evacuation procedures. Serve as a key advisor on the development and execution of materials related to outreach and communications for the Copyright Office. Provide expert guidance on crafting messages, materials, and campaigns to effectively communicate the Office's mission, services, and initiatives to diverse audiences, including the public, Congress, industry stakeholders, and media. Recommends best practices for creating content that is clear, consistent, and aligned with the Office's goals. Acts as an expert on special projects to advise top management on major office issues. Provides leadership, oversight, and direction for new management initiatives and projects, particularly those with wide or significant effect upon the organizational structure and human resources policies, processes, operations, and procedures. Works with Copyright Office managers and supervisors to manage the changes required to implement them.