This position is located in the Office of Human Capital and Training, Worklife Services and Employee Programs. As a Supervisory Human Resources Specialist (Chief Worklife and Employee Programs), you will serve as the Chief of the WorkLife Services and Employee Programs, and will be responsible for implementing HR strategies and programs consistent with the overall USCIS vision, goals, policies and priorities that meet mission requirements.
THIS IS A TEMPORARY ASSIGNMENT NOT TO EXCEED (1) ONE YEAR BUT MAY BE EXTENDED FOR AN ADDITIONAL YEAR UP TO A TOTAL OF FIVE (5) YEARS. THE SELECTEE(S) MAY BE CONVERTED WITHOUT FURTHER COMPETITION, IF THE POSITION BECOMES PERMANENT. SELECTEES WHO ARE NOT CONVERTED TO PERMANENT POSITIONS WILL RETURN TO THEIR FORMER POSITION OF RECORD OR LIKE POSITION (SAME GRADE, FULL PERFORMANCE LEVEL AND LOCATION), AFTER COMPLETION OF THE TEMPORARY ASSIGNMENT. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/14/2025. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/14/2025. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Developing and implementing Human Capital Worklife Service and Employee Programs in at least two of the following areas: Employee Assistance Programs, Workers' Compensation, New Employee Onboarding, Employee Hardship Transfers, Health and Wellness initiatives and Exit Clearance. Overseeing HR Specialists in the development and implementation of operational processes for Worklife Services and Employee programs and procedures. Establishing short and long-term goals designed to achieve organizational objectives. Providing Human Resources expert consultation to higher level leadership and subordinate staff in managing the integrated human resources functions of Worklife Services and Employee programs. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/14/2025. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 2 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 2 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Leads and supervises a team of HR professionals, ensuring the effective delivery of Worklife Services and Employee Programs and initiatives. Manages day-to-day operations and activities within the Employee Worklife function.
Provides managerial oversight for a wide range of Worklife Services and Employee programs such as the Employee Assistance Program, Workers' Compensation, New Employee Onboarding, Hardship Transfer, Health and Wellness and Exit Clearance.
Provides expert consultation and strategic guidance to agency leadership and management levels for all Worklife and Employee operational programs, ensuring alignment with the agency's direction and mission.
Subject matter expert in developing Employee and Worklife Program policies and procedures that are in alignment with DHS and OPM guidance and drives to integrate innovation and efficiency into all program areas.
Partners with internal and external stakeholders to advance collaborative relationships aimed at advancing the Human Capital and Training mission.