Created at: August 13, 2025 00:13
Company: Commander, Navy Installations
Location: Corpus Christi, TX, 78401
Job Description:
This position is assigned to the Family Readiness Division; Fleet & Family Support Program (FFSP) Section; Commander, Navy Installations Command (CNIC); NAS Corpus Christi, TX. The primary purpose of this position is to provide comprehensive administrative support for the Family Advocacy Program (FAP). This includes providing administrative support to assist with the overall case management of domestic abuse and child abuse/neglect allegations at the installation.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Two years of specialized experience directly related to the duties described below. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position. Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations. Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse. Knowledge of and skill in English grammar and usage. Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided. Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments. Skill in the use a personal computer and a variety of software programs to facilitate work assignments. Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP. Skill in oral and written communication in order to prepare administrative forms and letters related to the F AP/IDC/CCSM and information to Commanders. Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately. Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.
MAJOR DUTIES AND RESPONSIBILITIES Duties are grouped into subcategories and include but are not limited to: Incident Determination Committee (IDC) Meeting Duties and Responsibilities: Assists Family Advocacy Representative (FAR) and/or Clinical Supervisory with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented and ensures correct and accurate client information presented to the IDC. Notifies law enforcement, medical, legal, and command IDC members of meeting location, times, and agenda. Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements. Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria. Tracks required training certificates and appointment letters for primary and alternative members of the IDC. Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy. Assists FAP Case Manager with uploading required JDC documents to the client record in accordance with applicable policies and certification standards. Ensures accuracy in non-native documents uploaded into record system to protect client privacy. Develops and maintains contact list for command and collateral JDC members to assist F AP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect. Clinical Case Staff Meeting Duties and Responsibilities: Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations. General Duties and Responsibilities: Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements. Conducts standardized record keeping and performs quality assurance in accordance with established accreditation standards for specific administrative requirements. Performs data entry for various program services database. Records comprehensive meeting minutes. Schedules the Family Advocacy Committee (F AC) quarterly meetings and sends notification to F AC members, prepares agenda and meeting space, at the direction of FAR or Clinical Supervisor. Reserves meeting space for F AP program responsibilities to include IDC, CCSM, F AC, and treatment group or class space. Assists with maintaining and organizing records of F AP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs). Prepares resource binders, maintaining logs, minutes, appointment letters, and agendas as required, per Navy Certification Standards. Revamps forms, updates templates as appropriate/requested, and assists with creating tracking systems for data purposes for the FAP. As authorized, assists FAR with preparing monthly reports for quality assurance reviews and in response to regional and headquarters level taskers. Supports site outreach activities by maintaining resources and may accompany other F AP staff on outreach activities as appropriate. Supports F AP staff with awareness month activities, as directed. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Serves as mandated reporter of suspected domestic violence, suspected child abuse/neglect and child sexual abuse cases. Performs other duties as assigned.