Key Responsibilities: Project Management & Delivery Oversee the end-to-end implementation of ServiceNow modules , including Incident Management, Change Management, Asset Management, CMDB, and ITOM. Develop and execute a detailed project plan, including milestones, deliverables, RACI, and communication cadence. Monitor project scope, timeline, and budget to ensure successful delivery under a fixed-price contract structure. Identify risks and proactively implement mitigation strategies to prevent…