This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the expert Work Level within the CES Occupational Structure. It is located in the DISA DISA - HC/Mainframe LOB.
In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in planning and coordinating the installation, configuration, and implementation of major hardware or software upgrades to operating systems; overseeing testing and migration to the production environment; and providing post-implementation support to end-users along with IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement. . Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Provides expert technical guidance, interpretation, and implementation oversight of applicable information security policies, processes, and practices to ensure continued operational availability.
Serves as principal technical authority and lead specialist with responsibility to ensure effective, economical, and advanced technical management of customer computing requirements for assigned systems and applications.
Develops and implements systems diagnostic and maintenance tools to ensure the availability and functionality of systems required to support organizational objectives.
Interprets and evaluates performance data and isolates potential sources of performance problems.
Conducts risks and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs.
Consults with applications developers to determine the effect on end user applications resulting from changes to the operating environment; e.g., new software or hardware installations.