Quality Assurance Specialist (Quality Assurance Manager - UNICOR)

Created at: August 26, 2025 00:09

Company: Justice, Bureau of Prisons/Federal Prison System

Location: Forrest City, AR, 72335

Job Description:

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
To be considered for the position, you must meet the following qualification requirements. EDUCATION GS-11: PH.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M if related. Major study–quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences textiles, or other fields related to the position. NOTE: If you are using education to qualify, transcripts MUST be uploaded and electronically transferred from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). The education MUST be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement. (If you are selected for this position, you will be required to provide an OFFICIAL transcript prior to your first day on duty.) For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: http://www.ed.gov/about/offices/list/ous/international/us nei/u s/e dlite-visitus-forrecog.html GS-12: There is no substitution of education for specialized experience for this position. OR EXPERIENCE: GS-11 and 12: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in the normal line of progression for the occupation in the organization. To be creditable, this specialized experience must have demonstrated a practical knowledge of monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Some examples of this qualifying experience are: GS-11: Experience reviewing production activities and capabilities in light of contract quality requirements. Experience reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans. Experience conducting spot checks, follow-ups and audits of the work to ensure quality compliance with regulations and standards. Experience working in all phases of the operation, planning, procurement, contracting, production, engineering, inspection, testing, product design, shipping and customer relations. Experience identifying inadequacies and requesting corrective action. GS-12: Experience computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. Experience investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities. Experience reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals. Experience verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Experience reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. OR Combination of Education and Experience: Have a combination of education and experience. This experience must have equipped you with the specific qualifications to perform the major duties of this position as described above. Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**
The incumbent functions as the Senior Quality Assurance (QA) Manager at the manufacturing site. The Manager has total responsibility for the quality of products manufactured at this site, including the authority to enforce quality requirements in the production areas. The incumbent is responsible to develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement. The incumbent oversees or leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives. Incumbent conducts spot checks, follow-ups and audits of the work to ensure quality compliance with regulations and standards. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.


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