Opportunity
GUEST FOCUS: Entertain clients on site during the sourcing (site visit) stage of proposal development.Collaborate with client to capture the vision and objective of their event.Lead direction for staffing levels of cross functional teams (both internal and external) to deliver Five Star corporate events.Demonstrate and act as mentor to M&E Coordinator and Sales Coordinator associates. Drive incremental revenue to the resort by promoting high margin programming; up-selling clients to exceed Food & Beverage minimums and adding incremental programming.  Serve as on-site contact during high-profile programming.Partner with Corporate Sales team on pre-contracted site visits to increase capture rate of corporate events.
REVENUE GENERATION:Partner with client to achieve resort or property spend above contracted obligation: F&B selections, upgraded linens, event space upgrades, additional activity selections, guestroom upgrades and promotion of pre/post guest stays.  Deliver luxury programming to increase rebooking rates.  
OPERATIONAL: Attend weekly Banquet & Event Order (BEO) and Resume meeting to drive scheduling and ordering assignments throughout the resort.Participate in departmental coverage as scheduled. Develop group quotes and negotiate with 3rd party product and service providers.Communicate up to the minute client revisions throughout the resort or property to promote the guest experience and increase rebooking rates.  Create "resource library" for 3rd party vendors -- driving commissionable revenue to Riverbend or Kohler Hospitality.Conduct Post Conference Meetings with client and internal sales team -- providing profitability analysis on programming to internal teams.Participate in Manager On Duty Program – Morning, Evening & Weekend Coverage.
POSITION STANDARDS: Provide monthly banquet forecast to accounting and banquet/catering teams.Post audit program profitability via Master Bill actual spend in comparison to Contracted obligation.
Within all established guidelines:
Generate proposals/contracts for one day events.Deliver banquet events orders prior to group arrival.Deliver group resumes prior to group arrivalSubmit group rooming list prior to group arrivalFollow up on all accounts receivable billing concerns.