Opportunity
The IT Business Analyst with strong project leadership
capabilities will play a pivotal role in bridging technology and operations
within Kohler Co.’s Hospitality Business. This position requires close
collaboration with hospitality operations teams, senior operational leaders and
IT counterparts to deliver impactful digital solutions that enhance both guest
and associate experiences. The IT Business Analyst is responsible for
translating business needs into technology solutions, driving cross-functional
initiatives, and ensuring seamless execution across departments and requires
the ability  to foster strong
relationships, navigate complex organizational dynamics, and champion process
improvements will be key to your success.
Specific Responsibilities
Partner with business stakeholders to translate business
needs into comprehensive and detailed business requirements, with a strong
focus on understanding the end-to-end guest and associate journeys.Lead the evaluation of software & technology solutions,
both in-house and new, to meet business needs.Develop process maps, user stories, and use cases to support
solution development and stakeholder alignment.Drive the planning, execution, and delivery of projects by
developing and maintaining detailed project plans, schedules, and status
reports, ensuring alignment with business goals, timelines, and budgets, and
proactively managing risks, issues, and dependencies.Facilitate workshops, meetings, and presentations with
internal and external teams throughout every phase of a project.Support new technology adoption, change management,
training, and communication efforts during project rollouts.Conduct post-implementation reviews to identify lessons
learned and opportunities for improvement.