This position is with Parent & Outreach Services at Fort Wainwright, AK. Position is Mission and Weather Essential. Eligible applicants who apply on or before September 4th may be sent first for consideration. Regular Full-Time position. Eligible for leave accrual and benefits. Rate of pay for the NF-02 will be $19.15 - $24.89 per hour, NF-03 will be $44,704 - $58,123 per year. Pay is awarded based on hours worked.
NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. Highly preferred candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS--Child and Youth Management System) for childcare operations. Best qualified applicants will submit resumes reflecting experience in at least 2 of the following areas: Experience with children/youth ages birth to 12 years of age. At least 1 year of administrative experience. Experience utilizing CYMS or a similar childcare database to include billing. Experience with the planning and logistics of community and Outreach activities/events. Applications rated Best Qualified may be sent first for consideration. Referrals and selections can be made at either grade.
Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.