Case Manager (Internal Detail)

Created at: September 13, 2025 00:39

Company: U.S. International Trade Commission

Location: Washington, DC, 20001

Job Description:

An independent Federal agency, the U.S. International Trade Commission provides the President and Congress with high-quality analysis and technical support on international trade, tariff and competitiveness issues; hears and decides import injury cases; and publishes the United States' tariff schedule. You will find a working environment throughout the Commission that is dedicated to the development of your technical skills and a commitment to provide balance between your work and personal life.
You must meet all the requirements below by the closing date of the announcement and they must be clearly identified in your application, resume, or supporting documents. This includes any general and specialized experience, education, and/or selective placement factors mentioned. These are used to determine if you possess the knowledge, skills, and/or abilities to successfully perform in this position. To qualify for the GS-11: Applicants must possess one year of specialized experience equivalent to the GS-09 grade level obtained in the federal or private sector which demonstrates at least four of the following: Experience providing information on policies, procedures, and requirements of legal document or case management; experience providing guidance to customers regarding compliance with rules and regulations; experience handling sensitive confidential and business information, ensuring processing is conducted at the appropriate security level; experience preparing a variety of written materials including reports, records, legal procedural summaries; experience entering and maintaining data in databases; OR Applicant must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M., if related. To qualify for the GS-12: Applicants must possess one year of specialized experience equivalent to the GS-11 grade level obtained in the federal or private sector which demonstrates at least four of the following: Reviewing legal documents in electronic case management systems and providing guidance on compliance with Commission or other regulatory filing requirements; identification and proper handling of sensitive or confidential information; serving as a central point of contact for supervisors and other internal offices to provide proper guidance in complex filing scenarios; drafting memoranda for purposes of detailing discreet incidents or making recommendations to senior officials; extensive document analysis skills used to maintain investigation data for office use and for distribution via electronic docketing systems; independently interfacing with internal and external customers to resolve technical filing issues. Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This detail opportunity is located in the Office of the Secretary, Docket Services Division. Docket Services processes over-the-counter and electronically filed documents in the Electronic Documents Information System (EDIS), the repository for documents filed in investigations before the Commission. Docket Services utilizes a case management structure in order to efficiently manage the information flow in EDIS and to facilitate the investigation and litigation process. Duties of the Case Manager Includes: Serves as a central point of contact for guidance on investigations conducted under Title VII of the Tariff Act of 1930 and Commission Rules and Regulations as they pertain to matters of legal procedure and the official record of the Commission. Maintains assigned case information in a publicly accessible investigation database and an electronic docketing system by researching, reviewing, and analyzing legal documents to ensure accurate and accessible information for Commission, private parties, and the general public. Works with supervisors to update information and develop reports and perform analysis using the information contained in the Commission's Investigations Database System and electronic docket. Consults with and advises senior legal and technical staff in identifying and resolving a variety of technical and legal issues in complex filing scenarios. Ability to organize information, develop and coordinate staff actions, resolve disagreements, and present information to supervisor and management officials.


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