This position is located within the Quality and Patient Safety (QPS) Service, Education Section of the Veterans Affairs Eastern Colorado Healthcare System (VAECHCS) and reports to the Designated Learning Officer (DLO). The primary purpose of the Staff and Leadership Development Program Manager is to lead and drive the development and career growth of staff and leaders across the organization.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship: Candidates must be a citizen of the United States. After a determination is made that it is not possible to recruit qualified citizens, necessary personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405 without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United States. Education and Experience: Applicants must meet at least one of the requirements below: Bachelor's degree in Physical Therapy AND five (5) years of progressively independent experience as a physical therapist. Master's degree in Physical Therapy AND two (2) years of progressively independent experience as a physical therapist. Doctorate degree in Physical Therapy. Licensure: Individuals hold a full, current, and unrestricted license to practice physical therapy in a State, Territory or Commonwealth of the United States, or in the District of Columbia. Non-licensed PTs, who otherwise meet the basic requirements in this standard, may be given a temporary appointment as a graduate PT at the GS-11 grade level under the authority of 38 U.S.C. 7405 (a)(1)(D) for a period not-to-exceed two years from the date of employment on the condition that such PT provide care only under the supervision of a PT who is licensed. Failure to obtain licensure during that period is justification for termination of the temporary appointment. Grade Determination Requirements: GS-13 Physical Therapist, Program Coordinator Experience: In addition to meeting the basic requirements, one year of progressively complex experience equivalent to the GS-12 grade level. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, candidates must demonstrate all of the following KSAs Ability to apply advanced knowledge of contemporary physical therapy within specialty area to provide clinical guidance, training or education for internal and external stakeholders. Ability to serve as a consultant within the assigned program area for intra-agency and interagency planning and to provide service coordination to optimize program continuity, efficiency and effectiveness. Knowledge of and skill in management, administration and/or education methodologies. This includes the ability to monitor and track data, utilize available resources effectively, evaluate program quality, and generate reports for local, and/or VISN and/or VACO leadership. Ability to develop and coordinate treatment and/or educational programs within a concentrated field or specialty area, such as, but not limited to, amputee, spinal cord injury, chronic pain, student clinical education/residency programming, polytrauma/traumatic brain injury. Ability to establish and maintain collaborative relationships within department and with other departments or affiliated programs. Ability to guide the work of a multi-disciplinary team. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: Training and facilitation experience. Program coordination or management. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: The work entails no special physical demands although some physical effort may be required relative to moving equipment and supplies throughout the department and to various parts of the facility as necessitated by educational programming. Work requires some physical exertion such as long periods of standing and moving education equipment. Manual dexterity is required to work educational equipment systems and controls. Fieldwork will involve travel (up to half of the time), providing training, attending meetings, or gathering information.
Applies expert knowledge of sound educational design and/or hospital operations to design, develop, and manage staff and leadership development courses appropriate to the subject matter, learning objectives, environment, and expertise of learners. Course content may be at any level including undergraduate, graduate, post-graduate, and professional continuing education. Incumbents must develop and manage programs that are effective in developing hospital staff from wage grade to executive and including practicing clinicians, managers, and executives. Incumbent develops new approaches, methods, and techniques. Applies expert knowledge of project management strategies and principles to develop course work, targeted educational interventions, and series of developmental activities consistent with organizational education priorities and in collaboration with the Designated Learning Officer. Employee/leadership development content includes multiple varied but related topics covering all levels from basic skill through executive competencies which are designed to increase employees' ability to perform at increasing levels of responsibility. Develop course materials and documentation consistent with educational best practices. Customizes materials to meet organizational requirements and learner needs. Content for workforce and leadership development changes rapidly requiring routine changes and adaptations. Maintains knowledge of hospital and educational accreditation requirements for various accrediting bodies across several domains for the purpose of developing entire courses, course content, and instructional activities that meet the necessary accreditation requirements to make continuing education credits available for course participants. Independently develops and delivers classes for learners in areas of orientation, workforce and leadership development. Course content may be at any level including undergraduate, graduate, post-graduate, and professional continuing education. Applies professional education and instruction knowledge to deliver engaging, interactive and effective courses. Solves educational problems through unconventional techniques and strategies. Develop coursework by applying innovative educational methodologies to reach new populations or for new situations. Develops classes and instructs course participants using the unique educational technology capabilities of VAECHCS to maximize training effectiveness. Course content requires frequent modification and changes to incorporate new technology and techniques resulting from continuous development and advances in education technology and techniques. Develop course documentation consistent with established standards of educational design. Facilitates evaluation of assigned programs and courses and uses evaluation results to make necessary changes. Incumbent must be able to create substantial adaptations to available course materials and to develop new approaches, methods, and techniques based on changing needs, populations, technologies, and techniques. Assists in selecting, training, and managing additional faculty and instructors for assigned employee/leadership development programs. Responsible for training faculty and for leading training conferences. Develops and delivers training programs to develop faculty, instructors, and coaches, including ways to ensure continued competency, including continued evaluation and oversight. informal settings where the incumbent publicizes organizational development or educational program accomplishments and solicits resources or other forms of support and cooperation necessary to ensure program success. Serves as liaison with policy-level officials within the agency to ensure that the agency's views and interests are promoted through assigned programs with respect to current and emerging policy issues, and that those views are taken into consideration in policy development and implementation. Work Schedule: 7:00 AM to 3:30 PM Telework: Ad hoc telework may be authorized Virtual: This is not a virtual position. Functional Statement #: 554-58025-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized