Mission Support Specialist

Created at: September 19, 2025 00:05

Company: Customs and Border Protection

Location: Los Angeles, CA, 90001

Job Description:

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Investigative Operations Division located in the following locations: Detroit, MI. Los Angeles, CA. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting lead mission support specialist with asset management, including budgeting, purchase card, and vehicle management in the local area of responsibility; Maintaining and reviewing Continuity of Operations (COOP), Occupant Emergency Plan (OEP), and hazmat plan in concert with management and representing office with CBP safety officer and building safety committees; Managing vehicles at the local and Area of Responsibility (AOR) levels; Maintaining filing systems, controls storage, arrangement, access to and use of files, disposing records based on retention schedule including confidential investigation files. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/24/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
Locally manages the badge and credential needs of employees in the assigned AOR. Serves as the primary point of contact for correspondence, requests, and actions with the Badge and Credential Office. Maintains accurate records and transfers of all badges and credentials within their AOR. Ships/receives Badges and credentials and coordinates issuance/turn-in with employees, physically and in applicable systems. Signs employee CBP Form 241s upon receipt of issued Badges/credentials to support out-processing. Maintains appropriate physical control of all items in their possession. This position starts at a salary of $88,621.00 (GS-12, Step 1) to $115,213.00 (GS-12, Step 10). Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. The Major Duties for this position are listed below but not limited to: Performing assignments independently and providing advice, assistance, and guidance to supervisors, managers, and employees on a variety of complex and sensitive administrative issues. Providing support and guidance on a variety of mission support processes including budget, procurement, personnel, telecommunications, hiring and staffing, logistics (fleet and facilities), records management, training, travel, and property. Serving as a purchase cardholder, creating purchase card purchase orders, reconciling purchase card statements, accepting goods and services in SAP, purchasing office supplies and equipment within the budget plan, compiling bids from vendors prior to purchase, and paying recurring monthly invoices. Serving as the Local Property Officer and is responsible for physical inventory, assigning inventory to inventory takers, performing inventory, reconciling inventory results from the inventory taker, certifying inventory results, and closing inventory. Advising and providing guidance to employees on a multitude of personnel and payroll questions. Identifying and further directing employees to appropriate groups if the incumbent is not able to answer the employee's questions. Creating documentation needed for internal promotion, grievance payroll and personnel actions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.


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