Created at: September 19, 2025 00:17
Company: Veterans Health Administration
Location: CHICAGO, IL, 60290
Job Description:
The primary purpose of the position is to manage and provide direct blind and vision rehabilitation training services to visually impaired Veterans and Service Members.The Visual Impairment Service Team (VIST) Coordinator functions independently in a number of settings. The work environment may be in an outpatient setting, inpatient setting, virtual setting and in a home environment, as deemed appropriate for clinical care.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education : (1) The individual must have earned: (a) A bachelor's degree from an accredited college or university with a major field of study in blind or vision rehabilitation, closely related program in rehabilitation, special education for the visually impaired, family and consumer science education, or technology and industrial arts education. OR, (b) A bachelor's degree from an accredited college or university (without a major field of study as outlined in (1)(a) above) that included, or was supplemented by, at least one of the following: i. At least 30 semester hours of directly related, upper level undergraduate courses (e.g., at least 200-course level or higher, or as identified by the college or university). ii. One full year of directly related graduate level coursework (typically at least 15 - 18 semester hours). iii. A certificate from an accredited college or university in the core curriculum in orientation and mobility, vision rehabilitation therapy, assistive technology for blind and visually impaired individuals, or low vision therapy and a directly related practicum/internship in the occupation, either included in the degree or post-degree. iv. Foreign Graduates must have proof of a minimum of a bachelor's degree from an accredited college or university (or foreign equivalent, as verified through an independent credential evaluation company), with a specialization in blind rehabilitation. Certification : Required at the GS-11 grade level and above Applicants must possess at least one active, current, full and unrestricted certification to be eligible for appointment. Certification must be granted by the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP), or another equivalent, closely related professional credential in special education or rehabilitation. English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-11 Experience. In addition to meeting the basic requirements, completion of one year of progressively complex experience equivalent to the GS-9 grade. OR, Education. Three years of progressively higher level graduate education leading to a Doctoral Degree; or Doctoral Degree in Blind Rehabilitation or a directly related field. Certification. Certification is required at this grade level and above. Staff BRS candidates must meet the certification requirements. BRSs at the GS-11 grade level must have at least one certification from ACVREP OR, Licensure via the Social Worker Licensure Board; OR, Certification via the CRCC OR, Equivalent and relevant professional credential in counseling or rehabilitation. In addition to meeting the KSAs described at the GS-9 grade level, the candidate must demonstrate all the following KSAs: Knowledge and understanding of highly specialized complex evaluations and diagnostic tests and procedures of blind/vision rehabilitation. Ability to properly assess Veterans having diverse and multiple disabilities to make recommendations for blind/vision rehabilitation therapeutic interventions. Skill in writing a blind/vision rehabilitation plan that includes evaluation information from multiple disciplines with observable, measurable goals and that identifies specific outcomes. Skill in instructional methods and learning principles. Ability to employ interventions and unusual motivational techniques and coordinate treatment with other professionals to achieve outcomes of the rehabilitation plan. Ability to recommend appropriate blind/vision rehabilitation prosthetic devices for Veterans within scope of practice, making adaptations and modifications as required. GS-12 Experience. In addition to meeting the basic requirements, completion of one year of progressively complex experience equivalent to the GS-11 grade. OR, Certification. Certification is required at this grade level. BRS candidates must meet the certification requirements in paragraph above. In addition to meeting the KSAs described at the GS-11 grade level, the candidate must demonstrate all the following KSAs: Skill to effectively communicate both orally and in writing with staff at all organizational levels, with Veterans and their family members, with community groups, and individuals with varying degrees of understanding. Ability to assess Veterans having diverse and multiple disabilities to make recommendations for therapeutic interventions. Skill in writing a blind/vision rehabilitation plan that includes evaluation information from multiple disciplines and contains observable, measurable goals that identify specific outcomes. Knowledge of VA and non-VA blind and low vision rehabilitation treatment programs. Skill in interpersonal relationships dealing with patients, employees, other team leaders, managers, and other stakeholders. Knowledge of psychological, rehabilitation, and counseling theories and principles. Ability to coordinate with various resources to identify and refer Veterans to suitable training programs. Ability to apply decision-making principles to adjust programs on a day-to-day basis, to develop short term and long-range goals, and to plan for future utilization of resources. Reference: VHA Handbook 5005, Appendix G41 The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-11 to GS-12. Physical Requirements: This position is typically non-sedentary, and frequently involves being in the standing position. Physical demands may include repetitive body movements including the following: frequent reaching, standing, walking, and lifting of equipment and/or patients to provide patient care. This position requires extension of the hand(s) and arm(s) in any direction including above or below shoulder level, during the provision of patient care, including retrieval of needed equipment, supplies and to make contact with the patient. This position may require the maintenance of an upright position to perform duties associated with patient care.
VIST Coordinators follow a model of lifetime care coordination offered to all Veterans with visual impairment who are eligible to receive services. The model requires varying degrees of intervention based on the clinical and psychosocial needs of each Veteran. The VIST Coordinator plans, develops, implements, directs and evaluates the Visual Impairment Service (VIS) Team program at the VHA sites within his or her catchment area. Case management duties may include cases that are both difficult and complex in terms of the severity of the visual impairment and the presence of complicating physical and emotional factors impinging on treatment. Duties include but are not limited to: Follows a model of lifetime care coordination offered to all Veterans with visual impairment who are eligible to receive services. Provides care coordination services to eligible Veterans with visual impairment by assessing (at least annually), coordinating and reviewing the Veteran's rehabilitation and adjustment needs and determining and referring the type and intensity of services needed, based upon clinical judgment and the Veteran's goals. Determine if additional intervention by other providers will be needed in order to develop a Veteran's individualized treatment plan. Ensures the update and maintenance of the VIST roster including all legally blind and low vision Veterans enrolled at a given VA medical facility. Provides outreach and education to VA medical facility and non-VA agencies and personnel through brochures and other educational materials about Veteran counseling and family information. Conducts monthly VIST support groups for Veterans on various topics to enhance outreach, education, adjustment to sight loss, and peer-to-peer engagement. Ensures the recommended prosthetic devices and rehabilitation interventions are in alignment with the Veteran's goals and individualized rehabilitation plan. Ensures seamless coordination of BRS-related care for traveling Veterans with visual impairment who are away from their primary residence and preferred VA medical facility. Work Schedule: 8:00am-4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized