The Senate Sergeant at Arms is seeking an Appointment Desk Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Required Work Experience 1-3 years of customer service/receptionist experience, preferably in an environment where security is of the highest importance. Required Special Skills/ Knowledge Working knowledge of Microsoft Teams, Microsoft Word, and Excel. Must possess or be able to obtain a CPR/AED certification upon hire or within the first three months. As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Working Conditions Work is performed in open, public environment and is essentially sedentary with occasional walking, standing, bending and exposure to noise associated with the constant flow of visitors. Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted. This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
Serves as internal security checkpoint for all visitors to the Capitol complex, issuing badges to visitors after verifying appointment and identification; receives and distributes packages and official communications for restricted areas of the Senate. Maintains daily schedule of Senate meeting rooms in the Capitol Complex; answers scheduling questions for guests arriving to see Senators and Senate staff; coordinates guest lists with Senate offices; monitors event room capacities and access. Manages flow of official visitors to Committee hearings held in the Capitol. Clears and issues passes to visitors to Senate media galleries. Acts as information resource for guests, Senators, Representatives, visiting dignitaries and staff in person, via email, and by telephone. Other duties as assigned.