The incumbent serves as an Airway Transportation System Specialist, NAS Operation Manager (SOC NOM). All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the NAS.
Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Candidates must have experience that demonstrates the extensive knowledge of and experience in technology system interrelationships and management of civilian or military automated aviation, navigation and electronics systems. Generally, experience at the next lower level (Pay Band I/Level IV or equivalent), meets the minimum qualifications for this position as long as the experience supports the Demonstrated Abilities. In addition to your resume, in the space provided under each Demonstrated Ability, you MUST provide a NARRATIVE justification on how you meet the this ability. The justification should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability listed below. Eligible candidates may be ranked based on demonstrated abilities. For assistance in responding to each of the Demonstrated Abilities "things to consider"/instructions have been provided for each of the demonstrated abilities at: https://employees.faa.gov/org/staffoffices/ahr/program_policies/policy_guidance/hr_policies/media/AppendixVPromotionCriteria.pdf
As an ATSS (SOC NOM), the incumbent is recognized as the principal technical expert for development of workable solutions for any unanticipated situations adversely affecting operationally critical systems of the NAS. Serves as senior project manager or team leader for large, challenging and complex work activities. Represents the FAA as senior technical authority for major agency activities, emerging technologies and customer concerns. Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to insure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities. Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS. Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution. Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS. Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations. Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities. Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOTAM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments. Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning. Incumbent is management's representative during non-administrative hours. Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise. Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operations of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, and policies to address current or anticipated problems and issues. Work is typically reviewed for success in achieving desired results. Incumbent must possess a valid driver's license. Performs other duties as assigned.