Opportunity
This position is responsible for supporting North
America Kitchen and Bath pre-paid International Transportation. 
Customer facing - Become an expert in our customer delivery expectations and requirements which will translate to the liaison between Kohler distribution centers and customer tendered carriers.
Champion Customer Transportation Management Systems by learning the various customer portals to root cause and give guidance to the network on gaps.
Support the Onboarding of New Customers in alignment with the KBA Strategic roadmap to further implement customer pick up freight models.
Adapt to Network and demand changes by monitoring the dynamic changes of our network and customer ordering behaviors.Work daily with KBA distribution centers, shipment planning teams, and carriers to ensure proper equipment is available and balanced within our network.
Identify, anticipate, and communicate constraints to Kohler and external customers to resolve issues.
Achieve carrier On Time Delivery of 95% to customers first issued appointments
Executes assignments of a complex nature, requiring awareness of business sites operations, transport industry performance drives, and network optimization fundamentals.
Plans physical movement of material(s) or finished goods, requiring the ability to understand and manage complexity at a tactical level.
Provides reporting on demand, tracks issues and communicates customer and carrier feedback to leadership.
Teaches department specialty skills and advises on tactical issues or carrier vendor performance trends.
Participates in planning sessions, leads moderately complex projects in support of functional objectives.
Strives for efficiency, demonstrates the ability to resolve issues within parameters established by operating guidance/leaders.
Shows problem-solving ability for day-to-day tactical or administrative issues.
and successfully justifies appropriate risk under critical review by framing decisions in the operational context.
Demonstrates the capacity to understand department and business unit objectives.