About the Position: Incumbent serve as a behavioral health case manager and maintains responsibility for program management and implementation of the Defense Health Agency System of Care, Behavioral Health Caring Communication / Case Management Prog operations. Naval Medical Center Camp Lejeune NC. This is a Direct Hire Authority (DHA) solicitation. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service.
Who May Apply: US Citizens In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Behavioral Health Case Manager: Education: Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position, such as healthcare administration, nursing, social work, psychology, etc. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was obtained. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes collaborating with healthcare professionals, communicating with patients, and researching healthcare resources/programs. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Design timeline-based care protocols that ensure high-quality, cost-effective healthcare for patients and beneficiaries under case management
Evaluate and analyze health care plan and resources.
Tracks client progress towards goals, modifying care plans as needed.
Communicate with treating facilities to coordinate patient care.
Participate in clinical audits and performance reviews to advance patient safety and care effectiveness.
Help patients navigate healthcare systems and access necessary resources.