COMPUTER ASSISTANT

Created at: October 30, 2025 00:01

Company: Air Mobility Command

Location: Grand Forks AFB, ND, 58204

Job Description:

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 319th Force Support Squadron, Grand Forks AFB, ND. This is a regular full-time position. This position includes a comprehensive benefits package. Benefits include Annual and Sick Leave, 401K, Retirement, Medical and Dental Insurance, etc.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/05/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Knowledge of production processing procedures and flow, and knowledge of computer equipment utilization options for processing each assigned program. Knowledge of program documentation, terms and usage of system control language and run-sheet instructions in order to interpret repetitive and one time processing requests. Practical understanding of organization policies and procedures controlling the assignment of processing priorities to accommodate customer requests or to refer conflicting priorities to specialists for resolution. Familiarity of recurring and production workload requirements and the distribution of processing among the available systems in order to assure that demand and test requirements are properly inserted within available capacity and time availability. Conditions of Employment: Must possess a valid driver's license. Must have the ability to operate a motor vehicle in a safe manner. Must be able to satisfactorily complete- National-Agency Check W/Inquires (NACI) requirements. This is a drug testing designated position. The incumbent is subject to random testing for drug use.
Incumbent assists computer specialists in the Data Processing Division, Systems and Programming Branch. Collects and consolidates input data and program documentation. Installs or modifies computer programs as appropriate. Identifies system requirements. Verifies required information is available, and places in operations for processing according to schedule. Reviews documentation and stages materials to allow for data and program dependencies. Ensures input data is current and annotates operator instructions to show multiple program runs. Enters jobs into priority queue according to simple or priority sequence, dependency sequence or by special priority indicator. Accepts priorities as indicated by users, or upgrades priorities on customer request if it does not interfere with established production or existing priorities. Monitors programs in progress through terminal inquiry or system printer status. Advises users of current status of job, estimates time of completion, or advises of processing problems such as conflicts of priority, equipment or power failure and similar conditions. Responds to operator notification of processing problems. Reviews instructions and program specifications and corrects problems. Advises operator of restart or rerun instructions, adjusting priority if necessary. Reviews instructions and stages test runs under varying priority and control conditions. Spot checks program to determine that it is properly formatted, and that the quantity and print quality are as required. Notifies users of completed high priority work. Develops schedules for 1-3 day periods to include recurring jobs, established and ad hoc priorities, special and test requirements and system maintenance time. Installs software and installs and repairs hardware and peripherals. Reviews system status reports, prior schedules and flow charts. Identifies computer time required for each job; the availability of input data; and program dependencies. Ensures input media and computer systems are matched. Reviews computer components for correct use, input identification and the presence of special controls. Adds, changes or removes components as required from a specified, limited number that control processing variables. Adjusts established schedules due to late receipt of requests, program changes, new priorities, late or nonreceipt of input, or machine failure. Coordinates with users to clarify instructions, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative processing methods and anticipated time of program completion. Coordinates with computer operators to determine system status, to correct minor set-up and control errors and to determine status of previously installed programs. Compiles statistics on the number, kinds and elapsed processing time of computer usage. Identifies equipment and forwards summaries to accounting section to be used for purchasing purposes. Reviews information from the operating system reports to determine reasons for compliance or non-compliance with Payment Card Industry standards. Identifies trends in peak and slack processing periods and similar information that can impact on future scheduling or advice to users. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12825272


See details

Back to jobs