Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Job Description:
The Epic Optime and Anesthesia Coordinator will bring experience in the Epic OpTime Anesthesia application with a strong background in managing day to day operations client stakeholder relationships and surgical and procedural workflows This role demands both technical proficiency and excellent communication skills to ensure the delivery of high quality support and enhancements in a dynamic healthcare environment The Epic OpTime Anesthesia Application Coordinator will be responsible for collaborating with Accenture team software vendor team and client in the following areas
Act as a subject matter expert SME for Epic OpTime Anesthesia workflows and configurations
Support the teams working on other non Epic surgical clinical applications including supply management imaging applications event tracking and AI support
Manage and prioritize daily support and maintenance activities ensuring timely resolution of incidents and service requests per defined SLAs
Serve as a liaison with client stakeholders ensuring alignment of system capabilities with business needs
Lead and coordinate with offshore support teams ensuring effective communication task delegation and performance monitoring
Maintain system documentation including workflows build specifications and testing protocols
Ensure compliance with HIPAA data governance and organizational security policies
Participate in regular team meetings providing updates on ongoing work potential risks and resource needs
Support and mentor junior colleagues
On call support required.