Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Mission Readiness Directorate, Human Capital Division, Human Resources Staffing Branch. Location is negotiable to the following locations: Ashburn, VA New York, NY Miami, FL San Francisco, CA Washington, DC Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Experience: You qualify for the GS-09 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Planning, organizing, and evaluating support services; identifying procedural issues and recommending improvements aligned to organizational goals. Verifying and assessing facts from multiple sources; examining documentation for compliance with regulations and procedures. Participating in group studies and office projects; facilitating policy/procedural changes. Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting administrative research and analytical work: creating reports and briefings, analyzing information from multiple sources, interpreting and applying policies/guidelines. Facilitating and coordinating office projects and policy/procedural changes; developing tracking mechanisms, metrics, or dashboards; and contributing to resource planning and efficiency analyses. Verifying and assessing facts and documentation for compliance with regulations and procedures; reconciling discrepancies/inconsistencies; validating data entries and records. Education Substitution GS-9: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in any field, or a L.L.B. or J.D. for the experience required at the GS-9 grade level. Such education must have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. Education Substitution GS-11: Successful completion of a Ph.D. or an equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in any field, or L.L.M for the experience required at the GS-11 grade level. Such education must have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. You are required to submit proof of your claim. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade level and may be computed by first determining your total qualifying experience as a percentage of the experience required for the grade level; then determining your education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. More information on this qualification standard is located here. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/19/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligible Applicants: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
CBP Office of Trade is the architect of the most robust customs system in the world and the second largest revenue source for the U.S. Government. We facilitate legitimate trade, enforce U.S. laws, and protect the American economy as well as consumer health and safety. Collaborating with industry and government partners, we create a fair, competitive, and safe trade environment, and we enforce U.S. trade law to protect national economic security. Our expertise in the trade community allows us to lead the development of streamlined and efficient processes that provide certainty for legitimate importers, while combatting transnational crime. This position is located in the U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Trade (OT). The position serves as a Mission Support Specialist and plans and carries out a wide variety of mission support, workforce management, administrative research, and program planning activities related to the missions and functions of the Office of Trade. This position starts at a salary of $61,111.00 (GS-09, Step 1) to $96,616.00 (GS-11, Step 10) with promotion potential to $115,213 (GS-12 Step 10). The employee performs assignments of moderate difficulty requiring the application of fundamental principles, concepts, techniques, and guidelines in an administrative specialty area(s). Duties include, but are not limited to: Providing advisory services across mission support, human resources, personnel management, administrative research, and program planning; participating in and contributing to management decisions in assigned program areas. Applying administrative program concepts, laws, policies, practices, and analytical methods to address complex, controversial, and sensitive issues with interrelated factors. Delivering comprehensive advisory and technical services on substantive organizational functions and work practices. Developing and delivering briefings, projects, papers, status/staff reports, and correspondence to managers to secure understanding and acceptance of findings and recommendations. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.