This position is located in the Communications section of the White City, VA Police Service. The incumbent initiates and carries out a variety of complex duties such as monitoring and directing police officers' response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system.
To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 11/26/2025. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of security or law enforcement objectives and programs; carrying out support tasks related to law enforcement and security administration; monitoring and/or responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position AND the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major duties include but are not limited to: Performs work related to the collection, organization and /or tracking of information in support of the security and enforcement programs. Receives and compiles information from various sources related for police and emergency incidents, takes appropriate action regarding fire, intrusion, duress/panic alarms, and directs patrol responses and /or notifies responsible personnel depending on the type of incident or request. Operates a wide variety of communication systems and related security equipment. Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination. Monitors the operation of all communication/security and related electronic equipment daily. Monitors security surveillance cameras and detects criminal activity in progress, suspicious behavior patterns, and observes suspects and known offenders, and takes supporting law enforcement action by continuously monitoring that person until they are intercepted and detained. Provides immediate and courteous directional and/or assistance to patients, visitors, volunteers and employees. Receives a long range of various telephone calls that have to be handled in a sensitive nature. Performs or monitors standardized aspects of established security program operations such as establishing and maintaining security records or operating an established pass and identification system. Provides general information to employees and the public and furnishes traffic directions. Work Schedule: Full Time, 3/12s various days. Details to be discussed with the hiring official. Compressed/Flexible: Available. Telework: Not authorized. Virtual: This is not a virtual position. Position Description/PD#: Security Assistant (OA) - Police Dispatcher/PD90281A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.